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Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,288

1,767

515

203

521

16,294

ratings over the past year

Displaying all 67,811 reviews
Trusted Customer
4 years ago
Date of purchase: 14/04/2021
Nice Jacket. Size 16 labelled as size 10
Size 10 ordered. Jacket that arrived was a 16 with retail tag of size 10
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Panashe C
Hobbs
4 years ago
Hi there, Thank you for your feedback. We are very sorry to hear that you received the wrong size item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.
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MRS MARGARET BLEASBY
4 years ago
Date of purchase: 17/04/2021
What MRS MARGARET BLEASBY said about Hobbs:
It’s simply the best shopped at Hobbs Leeds for 25 years the staff are amazing Alex looks after me so well I can’t fault them the cloths are amazing 🤩 I will be down next weekend
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Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and had a great experience! We hope you continue to shop with us. Stay Safe!
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MRS JANE CAPE
4 years ago
Date of purchase: 15/04/2021
What MRS JANE CAPE said about Hobbs:
Disappointed
Service was slow. When the dress finally arrived it didn’t suit so I returned it via Collect+ Which was an option Hobbs provided. However after it was collected by the courier it went missing....

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Panashe C
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 16/04/2021
Lovely skirt
Item delivered promptly despite COVID. Store collection very convenient- even received email and phone call to say item was ready to collect.
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Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Stay safe.
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Trusted Customer
4 years ago
Date of purchase: 20/04/2021
Reliable delivery service. Items arrive on time well packaged
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Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm glad you're pleased with the packaging of the items! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.
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MRS PENNY COOKE
4 years ago
Date of purchase: 14/04/2021
What MRS PENNY COOKE said about Hobbs:
Lovely desig
Definitely always delighted with the quality
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Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm glad to hear you are pleased with the quality of our garments! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. We hope to see you soon!
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MRS MARY NUGENT
4 years ago
Date of purchase: 13/04/2021
What MRS MARY NUGENT said about Hobbs:
Damagedbox
The packaging was badly damaged. Don't know if it was the fault of the courier or if the fault originated in Hobbs ware house. The box had a hole and a deep tear and the tissue paper in which the...

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Panashe C
Hobbs
4 years ago
Hello there, Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment Packaging arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future. Kind regards,
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MM
MRS ANN MONAGHAN
Wirral
4 years ago
Date of purchase: 16/04/2021
What MRS ANN MONAGHAN said about Hobbs:
Well pleased.
Pleased with the service, delivery time and well packed. Very pleased with jumper at a discount price too. Would use again.
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Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.
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Trusted Customer
4 years ago
Date of purchase: 13/04/2021
Easy refund
Although the dress was not suitable, a refund was given immediately I used the free Returns option.
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Connie Haughton
Hobbs
3 years ago
Hi! I'm sorry to hear the dress wasn't what you wanted, however, I am glad that the refund process went smoothly! I hope you managed to find a better suited outfit. Thank you for taking the time to leave us feedback! Kind regards,
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MS DA MATTHEWS
4 years ago
Date of purchase: 17/04/2021
What MS DA MATTHEWS said about Hobbs:
Loved the coat, was perfect BUT soooo itchy. Had to return
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.Kind regards.
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.