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Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

12,586

1,695

503

194

472

15,450

ratings over the past year

Hobbs is no longer an active Feefo customer
Displaying all 68,377 reviews
MV
MRS ANNE VERNAL
4 years ago
Date of purchase: 05/05/2021
What MRS ANNE VERNAL said about Hobbs:
Excellent service
Excellent service from ordering online and receiving garment. Thank you.
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MD
MS FIONA MC DONNELL
Dublin
4 years ago
Date of purchase: 28/04/2021
What MS FIONA MC DONNELL said about Hobbs:
Well made clothes. Import duty/vat needs to be highlighted on their website
I recently received a lovely blouse which I ordered online for Hobbs. I find the quality of Hobbs clothes excellent. The only criticism I have is when I ordered the blouse online, there was no...

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MB
MRS ROSEMARY BRACE
4 years ago
Date of purchase: 30/04/2021
What MRS ROSEMARY BRACE said about Hobbs:
Perfect summer top.
I received a 20% discount off my purchase. The website was easy to use and my top came quickly. It is wonderful quality and the fit is perfect. Can't wait for the summer weather to wear it.
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Trusted Customer
4 years ago
Date of purchase: 02/05/2021
A wonderful shopping experience
I really valued the feedback from my wonderful personal shopper. She gave honest feedback about what didn't work and made some suggestions for things I would never have tried. I treated myself to the...

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Trusted Customer
4 years ago
Date of purchase: 27/04/2021
Good communication regarding delivery times. Items well packaged.
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Trusted Customer
4 years ago
Date of purchase: 06/05/2021
Just a perfect experience
Absolutely everything was great: from how easy it was to complete my purchase, how quickly it got delivered, how it was packaged. Not to mention that my purchase was beautiful and the quality of it...

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Trusted Customer
4 years ago
Date of purchase: 30/04/2021
Brexit
The coatigan is beautiful but I was charged an additional €43 in VAT and handling fees from the delivery agent on a order total of €120 (inclusive of a €15 delivery fee) due to Brexit. That will be...

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Honey Wilkinson
Hobbs
4 years ago
Hi there, Thank you for taking the time to provide us with feedback - we greatly appreciate it. I am incredibly sorry that your are disappointed with our post Brexit shopping service. All information on these fees can be found on our website. We also welcome you to contact us with any queries you may have as we would be more than happy to discuss these directly with you. Kind regards.
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Trusted Customer
4 years ago
Date of purchase: 30/04/2021
If I order from Uk i would expect product to come from uk not through uk. Dresses nice enough but way to expensive with duty added of 116 euro. I was not happy. Would not buy from Hobbs online again.
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Honey Wilkinson
Hobbs
3 years ago
Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that you are not satisfied with our VAT charges. We will be passing your feedback onto the relevant departments to look into whether we can improve this service. VAT is not included in the items on our website and as a result, your local governing body and courier may charge additional fees for VAT. We would be more than happy to explain our VAT policy in further detail if you wish to contact us.Kind regards,
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MRS ALI SPOONER
4 years ago
Date of purchase: 05/05/2021
What MRS ALI SPOONER said about Hobbs:
Love Hobbs
My favourite clothes shop, great in store and great online Really good sales prices too
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Trusted Customer
4 years ago
Date of purchase: 30/04/2021
Slow inefficient customer service about a payment problem at the Hobbs end
Customer service that listened and identified the online problem at your end. Took over a year to resolve
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Honey Wilkinson
Hobbs
3 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.