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Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

Displaying all 67,810 reviews

MRS JACQUELINE ATKINS

4 years ago

Date of purchase: 15/04/2021

What MRS JACQUELINE ATKINS said about Hobbs:

Excellent service - thank you

Excellent from the moment I walked into the shop to place the order. Also the online service was easy to use and communication was thorough

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. We hope to see you soon!

Product reviews

Trusted Customer

4 years ago

Date of purchase: 14/04/2021

Lovely shoes, slow service

Service was very slow which was probably due to staff shortages which is the reason for me giving 4 stars instead of 5. I bought the Jemma Ballerina shoes in chalk white and they are beautiful -...

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Sarah Hocking

Hobbs

3 years ago

Hello there, Thank you for taking the time to provide us with your feedback. I am sorry to hear you recent experience of our customer service was slow, this isn't our usual level of service as we do like to respond to customers promptly. However, I am pleased to hear our products were perfect for you!. The Jemma Ballerina shoes are an timeless addition to anyone's wardrobe. We do try our very best to deliver great products with excellent service. We do have some promotions coming up do keep an eye on our website for more information!Many thanks Sarah

Product reviews

Trusted Customer

4 years ago

Date of purchase: 13/04/2021

Lovely tops. I have them in various colours

Very pleased with the prompt service

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm so glad to hear you love our tops! I own a few and love the comfortable yet stylish fit! We hope to see you again soon. Stay safe!

Product reviews

Trusted Customer

4 years ago

Date of purchase: 15/04/2021

Lovely top

Excellent service

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm glad to hear you love your new top! We hope to see you soon.

Product reviews

MRS PATRICIA GRANT

Larbert, Falkirk.

4 years ago

Date of purchase: 13/04/2021

What MRS PATRICIA GRANT said about Hobbs:

Efficient and prompt service

Excellent service from point of ordering and having to return 2 of the items as not suitable. Money was refunded within 8 days. Prompt and efficient service.

Product reviews

Trusted Customer

4 years ago

Date of purchase: 14/04/2021

Disappointed

Delivery could have been quicker.

Product reviews

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your Nadia dress. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you are able to receive a swift refund and have find an alternative item. Kind regards.

Trusted Customer

4 years ago

Date of purchase: 19/04/2021

Quick despatch,

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm glad to hear your items arrived quickly once sent out, and I hope you love your new clothes! Take care and have a lovely day.

Product reviews

MRS WENDY JENNIFER BROWN

Wimborne Dorset

4 years ago

Date of purchase: 17/04/2021

What MRS WENDY JENNIFER BROWN said about Hobbs:

Excellant service - informing of slight delay

Lauryn Cleary

Hobbs

3 years ago

Hi there, Thank you for taking the time to provide us with feedback! We are incredibly pleased to hear that you are happy with our service. Kind Regards,

Product reviews

Trusted Customer

4 years ago

Date of purchase: 14/04/2021

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Nice Dress, Value for money

Love Hobbs but online shopping no longer suitable for Irish customers, the high postage makes the VAT high. Overall received loads of compliments from the dress could give review 5 if not for postage...

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Makayla Sher

Hobbs

3 years ago

Hello there Thank you for your review. I am pleased that your dress has gotten a lot of compliments and it is very beautiful and suited for you. I do apologise for the high charge on postage which affects the VAT. We appreciate the feedback. Kind regards,

Product reviews

MRS VIRIGINA CANDY

4 years ago

Date of purchase: 19/04/2021

What MRS VIRIGINA CANDY said about Hobbs:

Excellent service and a lovely dress

Connie Haughton

Hobbs

3 years ago

Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and I'm also glad you love your new dress - I bet it looks amazing! Take care and stay safe.

Product reviews

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About Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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Hobbs Reviews

FREYA FASCINATORMore reviews of this product (16)View product websiteLove the item. Finishes off my outfit perfectly.

JEMMA BALLERINAMore reviews of this product (22,234)View product websiteLovely shoes, perfect for the summer. The chalk white is a beautiful soft colour, not as harsh as normal white - beautiful

SONYA TOPMore reviews of this product (32)View product websiteI have several of these tops already. They look good, wash beautifully and stay looking smart. They are a very nice material. They are very versatile for a spring or summer wardrobe.

SONYA TOPMore reviews of this product (9)View product websiteI love these tops and already have several.

STRIPED SONYA TOPMore reviews of this product (22,234)View product websiteThe top is made of a lovely fabric with a slight stretch and fits perfectly. The deep navy colour won’t fade.

SILK ROSABELLE DRESSMore reviews of this product (8)View product websiteLovely dress , beautiful quality but too long and I am tall 5’9.

CARLY DRESSMore reviews of this product (22,234)View product websiteBeautiful dress, excellent quality. Didn’t look good on me but will certainly look good on others, I’m sure!

TILDA COATMore reviews of this product (2)View product websiteExcellent quality coat, just love it and have worn already with jeans and jumper. Smart but casual, makes you feel good!

KIRA DRESSMore reviews of this product (5)View product websiteColour was too bright thought it was pale lemon, did not fit around armholes, have returned

NADIA DRESSMore reviews of this product (22,234)View product websiteThis dress was too long on me and too full at the front, have returned it

KATRINA SANDALMore reviews of this product (12)View product websiteVery comfy elegant sandals

LEONA DRESSMore reviews of this product (5)View product websitePerfect fit. Can't wait to wear it

TYRA DRESSMore reviews of this product (10)View product websiteNice Dress very light material and loads of compliments from it

PETITE CARLA DRESSMore reviews of this product (2)View product websitePerfect fit and nice material

PETITE CARLA DRESSMore reviews of this product (5)View product websiteLovely dress and a perfect fit

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