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Hobbs Reviews

Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,301

1,779

521

202

512

16,315

ratings over the past year

Displaying all 68,182 reviews
MH
MRS JUNE HALL
Ruislip
4 years ago
Date of purchase: 28/04/2021
What MRS JUNE HALL said about Hobbs:
Great Clothing with timeless style
Hobbs Clothes are amazing and so well made and last the test if time. I have had some of my Hobbs pieces for over 30 years and they are still as good as new.
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Trusted Customer
4 years ago
Date of purchase: 30/04/2021
Excellent service
Excellent service and quality products. Speedy delivery.
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Sarah Hocking
Hobbs
3 years ago
Hello, Thank you for taking the time to provide us with your feedback. I am pleased to hear your recent shopping experience was positive one and they arrived promptly. We do try our very best to deliver great products with excellent customer service. We do have some promotions coming up do keep an eye on our website for more information! Take care and have a happy new year! Many thanks , Sarah.
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MRS SHEILA SEAL
Preston
4 years ago
Date of purchase: 02/05/2021
What MRS SHEILA SEAL said about Hobbs:
Big improvement
Quick delivery, they arrived within 4days
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Trusted Customer
4 years ago
Date of purchase: 28/04/2021
Very helpful staff
Staff were happy to help me choose a dress to try on and also brought me accessories for me to try on with my dress
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Sarah Hocking
Hobbs
3 years ago
Hello there, Thank you for taking the time to provide your feedback. Its great to hear our store colleagues have really pulled it out of the bag and went above and beyond for you! I am pleased that they were able to help you build an entire outfit and it was perfect for you. Take care and have a happy new year! Many thanks , Sarah
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MRS DIANNE SHANKS
4 years ago
Date of purchase: 01/05/2021
What MRS DIANNE SHANKS said about Hobbs:
Quality Quality Quality!
Shoes excellent quality leather and finish. Stylish and comfortable. Love Hobbs.
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MRS GILLIAN BARROWS
Bath
4 years ago
Date of purchase: 01/05/2021
What MRS GILLIAN BARROWS said about Hobbs:
I have bought most of my clothes from Hobbs for the last twenty five years so I must be more than pleased with both your service and products! I am still being cautious as far as Covid is concerned...

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Trusted Customer
4 years ago
Date of purchase: 01/05/2021
Shockinging customer service.
Improve their service by not giving false information to customers.
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 28/04/2021
Poor communication
I emailed you on 30 April to advise that I had not received my goods as I had an email stating it had been delivered. No response from you! Not impressed! As it happened the delivery was given to a...

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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 29/04/2021
Beautiful packaging
Dress was beautifully wrapped and delivered in good order Time frame more or less as stated
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Trusted Customer
4 years ago
Date of purchase: 29/04/2021
Inconsistent service and poor refunds process
You get different packaging services dependant on where the items are from, some come well packed and cared for, others you have to iron before you wear. Considering the cost of the item I received I...

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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for your feedback. We are sorry for any delay in receiving your refund, our returns period can take up to 14 working days to process so we apologise if this period has been exceeded. I have looked into your order and I can a see the item has now been refunded. Again we apologise for any delay.Kind regards,
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.