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Hobbs Reviews

Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,281

1,760

516

202

519

16,278

ratings over the past year

67,754 out of 67,753 reviews
MM
MRS ANN MONAGHAN
Wirral
4 years ago
Date of purchase: 16/04/2021
What MRS ANN MONAGHAN said about Hobbs:
Well pleased.
Pleased with the service, delivery time and well packed. Very pleased with jumper at a discount price too. Would use again.
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Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.
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Trusted Customer
4 years ago
Date of purchase: 13/04/2021
Easy refund
Although the dress was not suitable, a refund was given immediately I used the free Returns option.
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Connie Haughton
Hobbs
3 years ago
Hi! I'm sorry to hear the dress wasn't what you wanted, however, I am glad that the refund process went smoothly! I hope you managed to find a better suited outfit. Thank you for taking the time to leave us feedback! Kind regards,
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MS DA MATTHEWS
4 years ago
Date of purchase: 17/04/2021
What MS DA MATTHEWS said about Hobbs:
Loved the coat, was perfect BUT soooo itchy. Had to return
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.Kind regards.
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MS JULIA LEONARD
4 years ago
Date of purchase: 12/04/2021
What MS JULIA LEONARD said about Hobbs:
Didn’t get email confirmation after order was placed
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for the taking the time to leave us feedback. We are sorry to hear you did not receive your email confirmation that your order had arrived in store, we will be passing this feedback onto the store to take into consideration for the future. I can see your order has now been collected, we hope you are happy with your item. Kind regards,
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MISS ALISON NOYES
4 years ago
Date of purchase: 18/04/2021
What MISS ALISON NOYES said about Hobbs:
Good service but ...
The service was quick and efficient BUT the jumper was packed in plastic and with quantities of polystyrene pieces. This is not acceptable; other companies now pack exclusively in paper or cardboard.
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Emily Edwards
Hobbs
3 years ago
Hello there, thank you for your feedback. I am sorry to hear that you was not satisfied with the packaging of our items. We will be sure to be aware of this in future.
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MRS ELIZABETH MCCORMICK
4 years ago
Date of purchase: 17/04/2021
What MRS ELIZABETH MCCORMICK said about Hobbs:
easy to order and really quick delivery. goods received were up to expectation
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Emily Edwards
Hobbs
3 years ago
Hello there, thank you for your feedback. I am happy to hear that you are satisfied with your service.
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Trusted Customer
4 years ago
Date of purchase: 09/04/2021
Good service; excellent goods
Efficient and effective service, even when things didn’t go exactly right
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Emily Edwards
Hobbs
3 years ago
Hello there, thank you for your feedback. I am happy to hear that you are satisfied with your service.
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Trusted Customer
4 years ago
Date of purchase: 13/04/2021
Helpful staff, good service.
Very helpful locating the dress I had seen online. Ordered and delivered to my home in the time frame suggested.
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Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you were able to find the dress you wanted with the aid of our staff! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.
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MRS CATHERINE POWELL
4 years ago
Date of purchase: 16/04/2021
What MRS CATHERINE POWELL said about Hobbs:
Beautifully made clothes with a perfect fit and fabulous fabrics. Delivery was very quick, exceptional service
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Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.
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MRS FIONA TRAVERS
4 years ago
Date of purchase: 13/04/2021
What MRS FIONA TRAVERS said about Hobbs:
Great product but beware if having it shipped to Europe
No issue with the quality of the product and the size was perfect but was hit with a Customs bill for €40 which made it a very expensive purchase. If buying in Ireland be very careful of the hidden...

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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for your feedback. We are very sorry to hear you are disappointed by the courier fees. We do advise all customers to check the international deliveries page on our website before placing an order as they may incur additional charges. All international orders will be subject to import taxes, fees, levies or other charges which are the sole responsibility of the purchaser, or the recipient of the purchase if different. We do apologise for any disappointment this may have caused you. Kind regards,
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.