Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,279

1,761

515

204

523

16,282

ratings over the past year

Displaying all 67,707 reviews
Trusted Customer
4 years ago
Date of purchase: 11/04/2021
Hi, it was ok. I need to return the jacket. It does not fit well. As I am in the USA it will cost quite a bit to return.i would not ship to the US again. Unless Hobbs has a store I can physically...

Read all
Merchant Logo
Oscar Parton
Hobbs
3 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 01/04/2021
Happy.
Always enjoy products from Hobbs. Happy with my recent purchases tweed jackets and wide leg trousers. I would like to see that they extend their product line to wide fitting shoes and store branches...

Read all
Merchant Logo
Makayla Sher
Hobbs
3 years ago
Hello there Thank you for leaving your feedback on the service you received. I am pleased that you love your new jackets. Thank you for your feedback on the international side of our business we appreciate all the feedback and take it all in to better our company for all our customers. I do apologise that our range of shoes has not yet been extended to making wide fit shoes. Kind regards,
Product reviews

0
Share
MO
MURRY OD
USA
4 years ago
Date of purchase: 13/04/2021
What MURRY OD said about Hobbs:
Beautiful dress, gorgeous detail.. questionable size chart??
To start with the positive, the dress is just beautiful and every attention to detail was thoughtful and I definitely want the dress to wear to my sons wedding. The negative, I took your sizing...

Read all
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards
Product reviews

0
Share
MN
MISS JULIA NEAL
4 years ago
Date of purchase: 13/04/2021
What MISS JULIA NEAL said about Hobbs:
Gorgeous
Well packaged and came in required timescale.
Merchant Logo
Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear your item arrived quickly and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Warm regards,
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 11/04/2021
First and best experience
I ordered online from Australia and got the dress within a week. I was impressed by the quality and the design
Merchant Logo
Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you had an amazing first experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Kind regards,
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 14/04/2021
Beautiful coat, beautifully wrapped!!
My gorgeous new Hobbs coat was delivered on time and was beautifully packaged.
Merchant Logo
Connie Haughton
Hobbs
3 years ago
Hi! I'm so happy to hear that you are happy with your delivery and item! Thank you for taking the time to leave us feedback! Kind regards,
Product reviews

0
Share
MR
MS KAREN RALPH
4 years ago
Date of purchase: 12/04/2021
What MS KAREN RALPH said about Hobbs:
Beautiful coat- arms too long
The petite wa sold out but it wasn’t noted on website so re ordered the regular- which was too long in arms. It’s being tailored
Merchant Logo
Panashe C
Hobbs
4 years ago
Hello there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing and styling to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.
Product reviews

0
Share
MG
MS SUSAN GRIMDITCH
4 years ago
Date of purchase: 18/04/2021
What MS SUSAN GRIMDITCH said about Hobbs:
Enjoyable shopping experience, quality stylish clothes.
Super helpful.
Merchant Logo
Connie Haughton
Hobbs
3 years ago
Hello there! Thank you for taking the time to give us your feedback. I'm happy to hear you found our staff helpful and had a great experience! This is what we aim to provide at all times, so I'm glad we have delivered this to you at this time. Enjoy the rest of your day.
Product reviews

0
Share
MC
MRS DAWN CLARKE
4 years ago
Date of purchase: 18/04/2021
What MRS DAWN CLARKE said about Hobbs:
Wrong size arrived
Wrong size arrived. Could not find a number to call. Did not want to return, wait for refund, re order and wait to see if still available so I travelled to store and exchanged myself.
Merchant Logo
Emma Blandford
Hobbs
4 years ago
Hi there,Thank you for your feedback.We are very sorry to hear that you received the wrong item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.Kind regards.
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 13/04/2021
Unfavourable exchange rate and thank you, Brexit!
The original exchange rate to Euro in the online shop is at ~1.5 euros to the pound and thus much higher than the actual market exchange rate (~€1.15). Added to that are the custom fees thanks to the...

Read all
Merchant Logo
Panashe C
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is these charges were not what you expected, and I will pass this onto the relative people to investigate to make sure there are improvements that can be put in place in future.Kind regards,
Product reviews

0
Share
Not received a review invite?
About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
Read all
0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.