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Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,311

1,780

523

201

511

16,326

ratings over the past year

Displaying all 68,250 reviews
Trusted Customer
4 years ago
Date of purchase: 30/04/2021
Brexit
The coatigan is beautiful but I was charged an additional €43 in VAT and handling fees from the delivery agent on a order total of €120 (inclusive of a €15 delivery fee) due to Brexit. That will be...

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Honey Wilkinson
Hobbs
3 years ago
Hi there, Thank you for taking the time to provide us with feedback - we greatly appreciate it. I am incredibly sorry that your are disappointed with our post Brexit shopping service. All information on these fees can be found on our website. We also welcome you to contact us with any queries you may have as we would be more than happy to discuss these directly with you. Kind regards.
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Trusted Customer
4 years ago
Date of purchase: 30/04/2021
If I order from Uk i would expect product to come from uk not through uk. Dresses nice enough but way to expensive with duty added of 116 euro. I was not happy. Would not buy from Hobbs online again.
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Honey Wilkinson
Hobbs
3 years ago
Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that you are not satisfied with our VAT charges. We will be passing your feedback onto the relevant departments to look into whether we can improve this service. VAT is not included in the items on our website and as a result, your local governing body and courier may charge additional fees for VAT. We would be more than happy to explain our VAT policy in further detail if you wish to contact us.Kind regards,
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MRS ALI SPOONER
4 years ago
Date of purchase: 05/05/2021
What MRS ALI SPOONER said about Hobbs:
Love Hobbs
My favourite clothes shop, great in store and great online Really good sales prices too
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Trusted Customer
4 years ago
Date of purchase: 30/04/2021
Slow inefficient customer service about a payment problem at the Hobbs end
Customer service that listened and identified the online problem at your end. Took over a year to resolve
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Honey Wilkinson
Hobbs
3 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 03/05/2021
Order acknowledgedand received quickly in excellent packaging.
Packaged beautifully. Products a great quality
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Trusted Customer
4 years ago
Date of purchase: 29/04/2021
Lovely sandals
My order arrived in perfect condition and beautifully wrapped. However, it did take a little longer than I expected.
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MR MOHAMAD BEHERY
4 years ago
Date of purchase: 05/05/2021
What MR MOHAMAD BEHERY said about Hobbs:
Top quality product :)
Great service, great item and amazing quality of clothing, my wife and I were 1st time buyers but we will be back again. Thanks guys!
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Trusted Customer
4 years ago
Date of purchase: 30/04/2021
Would definitely buy from Hobbs, good sizing and quality of fabric.
I have used the shop and online delivery. Both efficient service, no problems returning one dress to the shop which I had ordered on line but didn’t suit me.
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Trusted Customer
4 years ago
Date of purchase: 30/04/2021
Excellent thx
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Trusted Customer
4 years ago
Date of purchase: 03/05/2021
Good Service
Bought my items at sale time so it took a few days for my order to come but it was beautifully wrapped and arrived quick once it was dispatched.
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Sarah Hocking
Hobbs
3 years ago
Hello there, Thankyou for taking the time to leave your feedback for us. Its great to hear that your order arrived quickly and arrived beautifully wrapped. We strive to ensure our orders arrive promptly and well packaged. But if you ever have any queries our customer service team will be more than happy to help you. You can always contact us via telephone, web chat or by our online for which you can find here: https://www.hobbs.com/contact/ Have a lovely day and a Happy new year! Many thanks Sarah
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.