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Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

Trusted Customer

4 years ago

Date of purchase: 29/03/2021

Disappointed with the variable quality

The process of ordering and time to deliver were very good, but some of the cashmere wool jumpers I had ordered were so thin you could see the pattern of my top through them. Sent back 3 of 4 jumpers...

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Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on the service you have received, I am very sorry to hear that you are less than satisfied with the quality of your Cashmere jumpers as this is far from the standard of service we strive to provide, I hope you have since received a full and swift refund for these along with being able to find a more than suitable replacement. Kind regards,

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 06/04/2021

Very disappointing

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 02/04/2021

Straight denim skirt

No problems with the order, but delivery gave a 10 hour window and I had to wait in nearly 8 hours before it arrived. Polite and cheerful though on arrival.

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Product reviews

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback on your Macey Denim Skirt, I am very sorry to hear that this was any less than a perfect fit for you, I can confirm I have raised this with our garment technicians to ensure this is investigated for future purchases and I hope you have since received a full return and refund for the item along with being able to find a perfect replacement for you. Kind regards,

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ME

MRS LAURA EWART

4 years ago

Date of purchase: 06/04/2021

What MRS LAURA EWART said about Hobbs:

Item not received

I still have not received my item

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Product reviews

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MB

MRS LESLEY BRECKENRIDGE

Lytham St Annes

4 years ago

Date of purchase: 02/04/2021

What MRS LESLEY BRECKENRIDGE said about Hobbs:

Excellent service!

Excellent service. Speedy despatch, very good packaging, brilliant delivery timescales.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 03/04/2021

Great service

Excellent and easy to follow website. Quick delivery and love the jacket I bought.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 01/04/2021

Very classy looking wedges

Great quality for the price. True to size and just as shown in the picture.

Product reviews

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MA

MRS MARGARET AITKEN

4 years ago

Date of purchase: 05/04/2021

What MRS MARGARET AITKEN said about Hobbs:

Prompt delivert

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

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Trusted Customer

4 years ago

Date of purchase: 02/04/2021

Excellent & prompt service

Excellent service. Goods arrived before I expected & I was kept fully informed of delivery progress.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

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MO

MISS RHIYOMA OGADAKO

4 years ago

Date of purchase: 01/04/2021

What MISS RHIYOMA OGADAKO said about Hobbs:

Thank you for my birthday voucher.

Pleasant experience. Lovely jacket bought with a birthday voucher from Hobbs. Thank you very much.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

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Hobbs Reviews

COURTNEY SWEATERMore reviews of this product (2)View product websiteSo thin you could see the pattern of the top through it.

AUDREY SWEATERMore reviews of this product (18)View product websiteThin material so that pattern of the top underneath showed through

COURTNEY WOOL SWEATERMore reviews of this product (5)View product websiteToo thin in the pale blue colour. You could see the pattern of my top through it.

COURTNEY WOOL SWEATERMore reviews of this product (7)View product websiteIn the navy blue this is a great jumper. Fits well, feels soft and the fabric seems thicker than the other colours.

MOLLY CHINOMore reviews of this product (8)View product website

BAYVIEW MIDI DRESSMore reviews of this product (8)View product websiteOrder never received and no notification from Hobbs

MACEY DENIM SKIRTMore reviews of this product (4)View product websiteI have been looking for a below knee, straight denim skirt for ages and I thought I had found it. However, although the fabric is of good quality it does not look like the photograph. On me it is a...Read all

SASKIA TRENCHMore reviews of this product (65)View product websiteItem has not even been delivered

CASEY BALLERINAMore reviews of this product (1)View product websiteVery comfortable, soft leather. Lovely shoe.

FREDA TRAINERMore reviews of this product (22,234)View product websiteSoft luxurious leather. Wore the trainers for the first time for a full day and were very comfy.

VESPA ESPADRILLEMore reviews of this product (29)View product websiteLovely wedges. Look just as the picture. Only thing is I’ve had to punch more holes in the strap as I have small ankles.

BAILEY LOAFERMore reviews of this product (4)View product websiteLovely shoes, comfortable

MARA TRAINERMore reviews of this product (20)View product websiteLovely soft leather trainers. Very comfortable & are a true to size fit. Looking forward to wearing them.

HARPER SQ JACKETMore reviews of this product (4)View product websiteSimply beautiful! Love it.

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