Hobbs Reviews

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, there appears to have been a delay in the dispatch of you order and then further delays due to our courier company, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further. Kind regards,

Hello Anna,Thank you for taking the time to provide us with your feedback. It is great to hear your dresses arrived beautifully packaged as they should. I am happy to hear that one of the dresses were perfect for the wedding you attended. We do try to process refunds for returned items as quickly as we can as we know our customers don't want to be left waiting. I am pleased to hear your overall shopping experience was positive one. We do try our very best to deliver great products with excellent service. We do have some promotions coming up do keep an eye on our website for more information!Have a lovely day and a Happy new year!Many thanks Sarah

Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that you are not satisfied with our VAT charges. We will be passing your feedback onto the relevant departments to look into whether we can improve this service. VAT is not included in the items on our website and as a result, your local governing body and courier may charge additional fees for VAT. We would be more than happy to explain our VAT policy in further detail if you wish to contact us.Kind regards,