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Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

Displaying all 66,744 reviews

MRS CHARLOTTE FLETCHER

4 years ago

Date of purchase: 03/04/2021

What MRS CHARLOTTE FLETCHER said about Hobbs:

First class customer service

Fantastic customer service. - I can’t fault the team and am thoroughly grateful for their efficiency and understanding.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Product reviews

MRS LESLEY SMITH

4 years ago

Date of purchase: 04/04/2021

What MRS LESLEY SMITH said about Hobbs:

Delivery service was terrible. I have now had two parcels go missing with this courier. My heart sank when I saw who was delivering as I knew what would happen. Not sure I will use online shopping...

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Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Product reviews

Trusted Customer

4 years ago

Date of purchase: 29/03/2021

Haven’t received order yet

Lauryn Cleary

Hobbs

3 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Product reviews

Trusted Customer

4 years ago

Date of purchase: 31/03/2021

Dark denim dress.

The denim dress I ordered was beautiful, unfortunately the security tag is still attached, so when lockdown lifts I will get it removed. Also the price increased due to custom fees, not your fault,...

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Product reviews

Trusted Customer

4 years ago

Date of purchase: 31/03/2021

Delivery on time. Quality products.

Goods delivered on time. Quality items. Great value for money. Recommended.

Emma Blandford

Hobbs

4 years ago

Product reviews

Kim

London

4 years ago

Date of purchase: 01/04/2021

What Kim said about Hobbs:

Black suede boots

Excellent service,prompt delivery..fit perfectly.very pleased with my purchase.Wouldn’t expect anything less from Hobbs

Connie Haughton

Hobbs

3 years ago

Hello!I'm so happy to hear that you are happy with your delivery and boots! This is the exact kind of service we pride ourselves on, so I'm thrilled that we have met your expectations.Kind regards,

Product reviews

Trusted Customer

4 years ago

Date of purchase: 29/03/2021

Summer sandals

Beautifully packaged items which were delivered promptly and in good order. The whole process was efficient and professional.

Connie Haughton

Hobbs

3 years ago

Hello! I'm so happy to hear that you are pleased with your sandals. I hope you managed to get some lovely weather so you were able to wear them! We hope to see you soon! Kind regards,

Product reviews

MRS HELEN GYSSLER

4 years ago

Date of purchase: 29/03/2021

What MRS HELEN GYSSLER said about Hobbs:

Royal Mail, not Hermes

Don’t use Hermes, use the post instead. They did not find the address the first time and it is impossible to talk to their customer service. I would happily pay postage. I don’t like Hermes...

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Jake C

Hobbs

4 years ago

Hi there, Thank you so much for your feedback regarding your orders delivery, I can confirm unfortunately at this time we do use a mix of multiple courier and postal carriers dependant on the location for delivery and we are investigating this system further to see how we can best provide as much delivery specialisation as possible. Kind regards,

Product reviews

MRS JANETTE LAVAN

4 years ago

Date of purchase: 31/03/2021

What MRS JANETTE LAVAN said about Hobbs:

Beautiful dress

Website very good, ordering easy, delivered within a week

Emma Blandford

Hobbs

4 years ago

Product reviews

MS JACKIE HARTLEY

Southport

4 years ago

Date of purchase: 31/03/2021

What MS JACKIE HARTLEY said about Hobbs:

Just pleased!

Fast delivery with Hermes. Well packaged quality garment. Bargain as I used my online birthday voucher from Hobbs

Connie Haughton

Hobbs

3 years ago

Hello! I'm so happy to hear that you are happy with your delivery and item. It's always good when you get a good discount too! This is exactly the service we aim to provide.We hope to hear from you again soon!

Product reviews

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About Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Hobbs Reviews

HAMPSTEAD CANDLEMore reviews of this product (7)View product websiteDelighted with the product.

PRIOR BALLERINAMore reviews of this product (17)View product websiteProductt good as always just the courier service beyond terrible

FRIDA DRESSMore reviews of this product (22,234)View product websiteHaven’t received my order yet

ANNA DRESSMore reviews of this product (3)View product websiteHaven’t received my order yet

ELLE DENIM DRESSMore reviews of this product (7)View product websiteBeautiful dress, but security tag was attached.

MINA TROUSERMore reviews of this product (29)View product websiteHobbs clothing fits my shape perfectly unlike many other brands.

IMOGEN KNEE BOOTMore reviews of this product (14)View product websiteBeautiful boots,have them in olive colour as well and very happy with them..fit perfectly

ALEXANDRA SANDALMore reviews of this product (2)View product websiteI adored these - they were retro - very sixties looking and the leather was very elegant. Unfortunately I had to return them - I’m wide footed and the fit wasn’t a good one for me. If I’d have gone...Read all

AMELIE COTTON T-SHIRTMore reviews of this product (11)View product websiteThis was beautiful. So elegant and a quality cut and material. I have already worn it and received compliments. It’s a very understated but smart tee shirt. I contemplated buying a second one in the...Read all

YASMINE DRESSMore reviews of this product (10)View product websiteExactly what I wanted and well packed

ISOBEL DRESSMore reviews of this product (1)View product websiteI absolutely love this dress. The style and pattern are so striking and it is a good quality linen that just skims the body. However ..... the back: I am a 32FF and I wear a supportive Freya bra and...Read all

PENNY SWEATERMore reviews of this product (51)View product websiteGood quality wardrobe staple

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