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Hobbs Reviews

Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,113

1,715

514

198

554

16,094

ratings over the past year

Displaying all 66,433 reviews
MW
MRS MARGARET WALLACE
4 years ago
Date of purchase: 31/03/2021
What MRS MARGARET WALLACE said about Hobbs:
Beautiful skirt, good quality.
Speedy delivery. Great quality skirt in vibrant, spring colours.
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.
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Trusted Customer
4 years ago
Date of purchase: 05/04/2021
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Connie Haughton
Hobbs
3 years ago
Hi! I'm so happy to hear that you are happy with your speedy delivery and T-shirt! Thank you for taking the time to leave us feedback! Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 02/04/2021
As above.
T-shirt arrived timeously, was correct fit and yes I will order again and would recommend to friends. As above
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Connie Haughton
Hobbs
3 years ago
Hi! I'm so happy to hear that you are happy with your delivery and T-shirt! Thank you for taking the time to leave us feedback! Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 02/04/2021
Slow communication
Very slow to notify you of order dispatch and no confirmation of receipt of returned goods
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Panashe C
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
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Trusted Customer
4 years ago
Date of purchase: 02/04/2021
Excellent service and a lovely dress !
I am rating 4 star as I experienced concern when I did not immediately receive a confirmation email for my purchase. I then made contact and was given excellent help on line. Thank you.
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for the taking the time to leave us feedback. We are sorry to hear you did not receive your email confirmation that your order had arrived in store, we will be passing this feedback onto the store to take into consideration for the future. I can see your order has now been collected, we hope you are happy with your item. Kind regards,
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ML
MRS ELIZABETH LUNN
4 years ago
Date of purchase: 02/04/2021
What MRS ELIZABETH LUNN said about Hobbs:
Love hobbs but frustrated
Excellent prompt arrival. Had to return to store as did not suit. Frustrating thing is hobbs chat. It is my sons wedding in August. I would like to know about new in dresses which may be released. I...

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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative. Kind regards
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Trusted Customer
4 years ago
Date of purchase: 31/03/2021
Great website
Great service
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Trusted Customer
4 years ago
Date of purchase: 06/04/2021
Parcels are arriving dirty, late and damaged with DPD
Sadly many parcels are arriving late, damaged and dirty when delivered by DPD
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Emma Blandford
Hobbs
4 years ago
Hi there,Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.Kind regards,
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MRS AMANDA CRAVEN
4 years ago
Date of purchase: 22/03/2021
What MRS AMANDA CRAVEN said about Hobbs:
Great products as ever - shame about very slow delivery
I love the simple designs and great quality of Hobbs’s clothes and have never been disappointed. The reason I gave 4 and not 5 stars was the very slow service and delivery - one year into lockdown it...

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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,
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MB
MRS ANNE-MARIE BRIGG
4 years ago
Date of purchase: 31/03/2021
What MRS ANNE-MARIE BRIGG said about Hobbs:
Polite and dealt with my questions promptly. But unfortunately had to return the item I purchased
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Emma Blandford
Hobbs
4 years ago
Hi there, Thank you for your feedback. we are very sorry to hear this item was unsuitable for you. We hope you were able to receive a swift refund and were able to find a suitable alternative. Kind regards,
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.