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Hobbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hobbs | Feefo

Displaying all 66,598 reviews

Trusted Customer

3 years ago

Date of purchase: 29/04/2022

Disappointing

Paid £6 for a quick delivery, which it was not. One of the three pieces of the suit ordered was cancelled so had to return it all. No response from customer services as to whether it might come back...

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Product reviews

MRS MURIEL IRVING

3 years ago

Date of purchase: 22/04/2022

What MRS MURIEL IRVING said about Hobbs:

Everything went smoothly from ordering to delivery. I was kept up to date on my parcel.

Connie

Hobbs

2 years ago

Hi there, Thank you for leaving feedback! We hope to see you soon. Kind regards,

Product reviews

Trusted Customer

3 years ago

Date of purchase: 29/04/2022

No stock - No email response

Ordered 5 items - advertised all in stock - received only 2 - Hobbs unable to fulfil after waiting nearly 2 weeks with no information if it was coming or not. All split order. No email response to...

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Product reviews

MRS CATRIONA HEXTER

London

3 years ago

Date of purchase: 22/04/2022

What MRS CATRIONA HEXTER said about Hobbs:

As abovd

Poor communication and took far too long. Telephone contact totally useless

Alyce

Hobbs

2 years ago

Hello, Thank you for taking the time to provide us with your feedback. I am so sorry to hear that you where not happy with the phone service provided. If you do require any assistance please do not hesitate to contact our customer services tea, via webchat or email whichever is more convenient for you. Kind Regards Hobbs Customer Care

Product reviews

Trusted Customer

3 years ago

Date of purchase: 29/04/2022

Very disappointing. I paid extra to have next day delivery and no delivery.

Very poor !

Kyra

Hobbs

2 years ago

Hi There, Thank you for taking the time to leave a review on your recent purchase. Please accept our apologies for the issues you have experienced. I am so sorry for any inconvenience caused. I hope this has now been resolved for you. Hobbs Customer Care

Product reviews

Trusted Customer

3 years ago

Date of purchase: 29/04/2022

Perfect dress for my special occasion

Absolutely delighted with my dress, it’s exactly as shown on the website. It arrived in good time, beautifully wrapped in tissue paper , which I can then recycle.

Niamh Thornton-Pude

Hobbs

2 years ago

Hello there, Thank you for taking the time to leave us feedback. It's great to hear you are delighted with your dress and that this was exactly as shown on the website. I'm happy that your order arrived in good time and was wrapped beautifully. Kind regards, Hobbs Customer Care

Product reviews

Trusted Customer

3 years ago

Date of purchase: 22/04/2022

Good quality of clothes

Very friendly staff. They do have good costumer care. They help to find what you want and if the size is not in the shop they will look in other shops or online.

Niamh Thornton-Pude

Hobbs

2 years ago

Hello there, Thank you for taking the time to leave us feedback. It's good to hear that the staff in store wee very friendly and helped you to find what you were looking for and source items not in your size from other stores or online for you. I do hope you are happy with your purchase. Kind regards, Hobbs Customer Care

Product reviews

Trusted Customer

3 years ago

Date of purchase: 29/04/2022

Delivery time shocking. Still waiting for things ordered 9 working days ago

Better delivery service

Product reviews

MRS E CHIBANDA

3 years ago

Date of purchase: 29/04/2022

What MRS E CHIBANDA said about Hobbs:

The service was excellent very very helpful. Hence giving Five Srars..

Excellent service

Connie

Hobbs

2 years ago

Hi there, Thank you for leaving feedback! We hope to see you soon. Kind regards,

Product reviews

Trusted Customer

3 years ago

Date of purchase: 29/04/2022

The young lady got the item sent to me at home within 24 hours as the shirt had not arrived in store even though it was on website

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About Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom