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Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,139

1,717

516

200

553

16,125

ratings over the past year

Displaying all 66,542 reviews
MM
Mrs Isabel Mclean.
Edinburgh.
3 years ago
Date of purchase: 28/04/2022
What Mrs Isabel Mclean. said about Hobbs:
I was happy with my purchase.
The staff were very knowledgeable & helpful.
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Niamh Thornton-Pude
Hobbs
2 years ago
Hi Isabel, Thank you for your review. I'm pleased to know that you are happy with your purchase and the staff were very knowledgeable and helpful. Kind regards, Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Service seems to be very poor. Items never arived, refund had to be chased multiple times...
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Kyra
Hobbs
2 years ago
Hi There, Thank you for taking the time to leave a review on your recent purchase. Please accept our apologies for the issues you have experienced. I am so sorry for any inconvenience caused. I hope this has now been resolved for you. Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Dress sale
My dress was constantly out of stock but they emailed me to say it was in I ordered it and it came on time
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Connie
Hobbs
2 years ago
Hi there, Thank you for leaving feedback! We hope to see you soon. Kind regards,
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DR ABBEY ANDERSON
3 years ago
Date of purchase: 14/04/2022
What DR ABBEY ANDERSON said about Hobbs:
Poor service
Have had multiple conversations regarding customer service from Hobbs or their delivery companies poor ability to locate a parcel. I have not received a very expensive coat, and had no way of being...

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Alyce
Hobbs
2 years ago
Hello, Thank you for taking the time to provide us with your feedback. I am so sorry to hear that your order went missing in transit. This is not the services we wish to provide our customers. I would like to apologies for any inconveniences this has caused you. If you ever have any queries, please do not hesitate to get in contact with our customer services team. Kind Regards Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 21/04/2022
Excellent service , great communication from Hobbs
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Niamh Thornton-Pude
Hobbs
2 years ago
Hello there, Thanks for your feedback. It's lovely to hear that you have received excellent service and great communication from Hobbs. I do hope you love your new Elize Jacket. Kind regards, Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Excellent service
Great quality product delivered on time.
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Connie
Hobbs
2 years ago
Hi there, Thank you for leaving feedback! We hope to see you soon. Kind regards,
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
The assistant was very helpful and I would have rated her 5 stars. But unfortunately the store was having trouble with one of the two tills. Which meant it was very slow being served.
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Kiran Khan
Hobbs
2 years ago
Thank you for your feedback. We are sorry to hear of your disappointment with the slow service you have received in store. I can assure you this is not what we want our customers to experience when shopping with us. We will be passing this onto the area manager to be looked into for the future. Kind regards,
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Good would buy from Hobbs again
Would recommend them My purchase didn’t fit well but service and refund was quick and efficient
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Niamh Thornton-Pude
Hobbs
2 years ago
Hi there, Thank you for taking the time to leave us a review. I'm sorry to hear that your trousers did not fit well but it's great to hear the refund was quick and efficient. I do hope you were able to find a more suitable alternative. Kind regards, Hobbs Customer Care
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MS JACKIE LANE
3 years ago
Date of purchase: 28/04/2022
What MS JACKIE LANE said about Hobbs:
Excellent
Excellent - the packages arrived on time, beautifully wrapped. I needed to return one item and this was seemless. Thanks Hobbs!
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Lovely items, as always from Hobbs.
The items I ordered were great and I kept them all. But the packaging disintegrated and the delivery company rammed them in a replacement bag, relabelled and delivered, took quite a while.
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Charlotte
Hobbs
2 years ago
Hello there, Thank you for your generous feedback on your recent shopping experience with Hobbs! I'm sorry to read about your delivery experience, all feedback will be passed on to our team to be looked into. Kind regards,
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.