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Hobbs Reviews

https://hobbs.com
Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,125

1,717

516

200

553

16,111

ratings over the past year

Displaying all 66,527 reviews
Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Good would buy from Hobbs again
Would recommend them My purchase didn’t fit well but service and refund was quick and efficient
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Niamh Thornton-Pude
Hobbs
2 years ago
Hi there, Thank you for taking the time to leave us a review. I'm sorry to hear that your trousers did not fit well but it's great to hear the refund was quick and efficient. I do hope you were able to find a more suitable alternative. Kind regards, Hobbs Customer Care
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MS JACKIE LANE
3 years ago
Date of purchase: 28/04/2022
What MS JACKIE LANE said about Hobbs:
Excellent
Excellent - the packages arrived on time, beautifully wrapped. I needed to return one item and this was seemless. Thanks Hobbs!
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Lovely items, as always from Hobbs.
The items I ordered were great and I kept them all. But the packaging disintegrated and the delivery company rammed them in a replacement bag, relabelled and delivered, took quite a while.
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Charlotte
Hobbs
2 years ago
Hello there, Thank you for your generous feedback on your recent shopping experience with Hobbs! I'm sorry to read about your delivery experience, all feedback will be passed on to our team to be looked into. Kind regards,
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MRS CHARLOTTE RADBURN
3 years ago
Date of purchase: 28/04/2022
What MRS CHARLOTTE RADBURN said about Hobbs:
Disappointing delivery service
I have to say that I have found my recent shopping experience with Hobbs extremely stressful and disappointing. In brief, I was looking for a dress to wear as a wedding guest - the first dress I...

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Alyce
Hobbs
2 years ago
Hello, Thank you for taking the time to provide us with your feedback. I am so sorry to hear that there has been so many issues with your orders. Please note that this is not the service we wish to provide our customers. We always appreciate your feedback to know what we need to work on to ensure this does not happen again. On the other hand I am so glad to hear that you were happy with the customer services provided to you. Kind Regards Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 21/04/2022
easy return
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Connie
Hobbs
2 years ago
Hi there, Thank you for leaving feedback! We hope to see you soon. Kind regards,
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
I love the quality and style of Hobbs clothes and one of the dresses fitted perfectly. The other required alteration as it was cut as a size bigger on the bust but as I loved it so I decided to keep...

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Charlotte
Hobbs
2 years ago
I'm sorry for the inconvenience and if there is anything else I can help with then please get back in touch. I'm glad to read that this item was a great fit! Kind regards,
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MS J SHAW
3 years ago
Date of purchase: 28/04/2022
What MS J SHAW said about Hobbs:
poor delivery service
This item has STILL not been delivered! i have had notifications from DX to arrange delivery dates twice, but the item has not been received and no explanation given.
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Alyce
Hobbs
2 years ago
Hello, Thank you for taking the time to provide us with your feedback. I am so sorry to hear that your order was delayed with DX. This is not the services we wish to provide our customers. I would like to apologies for any inconveniences this has caused you. If you ever have any queries, please do not hesitate to get in contact with our customer services team. Kind Regards Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Very helpful and excellent staff at Hobbs Derby especially Janet
Staff at Hobbs Derby were excellent in their dealing with the customer and very helpful, they kept safe my bag and receipt which I forgot at the store
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Niamh Thornton-Pude
Hobbs
2 years ago
Hello there, Thank you for taking the time to leave us feedback. It's great to hear the staff in Derby were very helpful and excellent and kept your bag and receipt safe until you were able to collect. Kind regards, Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
I bought a fascinator on line for delivery to store. It took over two weeks to arrive. I never received a message to say it had arrived. I finally went into the store to be told it had arrived the...

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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Excellent
Excellent service. My order arrived quickly and i was kept informed of the status on e regular basis.
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Niamh Thornton-Pude
Hobbs
2 years ago
Hi there, Thank you for your review. I'm pleased to hear that you received excellent service and your order arrived quickly with plenty of updates in between. Kind regards, Hobbs Customer Care
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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0203 095 3939
72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.