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Hobbs Reviews

Rated
Exceptional

Immaculate tailoring, feminine silhouettes and fine fabrics. Discover the best of British design with Hobbs London.

Service
4.7
/5
Product
4.4
/5

5

4

3

2

1

13,126

1,717

516

200

553

16,112

ratings over the past year

Displaying all 66,529 reviews
Trusted Customer
3 years ago
Date of purchase: 27/04/2022
Perfect jacket
Ordering was easy and a fast delivery service too. The jacket was well packaged. The fit is perfect and just what I wanted for the wedding I'm attending.
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Niamh Thornton-Pude
Hobbs
2 years ago
Hello there, Thank you for your feedback. It's great to hear that the ordering process was easy and the delivery service was fast with the item being well packaged. I'm glad that your jacket is the perfect fit and just what you were looking for to wear to the upcoming wedding. Kind regards, Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
I ordered this item on 28 April. Still not received despite being told on 4 May it has been dispatched. Advised of delay on 9 May but told yesterday (12 May) that nothing will be done until next...

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MH
MRS NAN HEPBURN
Aberdeen
3 years ago
Date of purchase: 21/04/2022
What MRS NAN HEPBURN said about Hobbs:
The staff in the Edinburgh shop were exceptionally pleasant and went out of their way to help. Nothing was too much bother. Very efficient service. No wonder the shop was busy.
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Niamh Thornton-Pude
Hobbs
2 years ago
Hello Nan, Thank you for taking the time to leave us your feedback. It's good to hear that the staff in the Edinburgh store were exceptionally pleasant and helpful and provided a very efficient service. We will be sure to pass your compliments onto the store. Kind regards, Hobbs Customer Care
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MR DOUGLAS WILSON
3 years ago
Date of purchase: 28/04/2022
What MR DOUGLAS WILSON said about Hobbs:
Hobbs service great again
Quick delivery great quality and great service
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Niamh Thornton-Pude
Hobbs
2 years ago
Hi Douglas, Thanks for your review. It's lovely to hear that the service from Hobbs was great, delivery quick and the items of great quality. Kind regards, Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
fantastic service
Excellent purchasing system and prompt delivery
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Connie
Hobbs
2 years ago
Hi there, Thank you for leaving feedback! We hope to see you soon. Kind regards,
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Mrs Isabel Mclean.
Edinburgh.
3 years ago
Date of purchase: 28/04/2022
What Mrs Isabel Mclean. said about Hobbs:
I was happy with my purchase.
The staff were very knowledgeable & helpful.
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Niamh Thornton-Pude
Hobbs
2 years ago
Hi Isabel, Thank you for your review. I'm pleased to know that you are happy with your purchase and the staff were very knowledgeable and helpful. Kind regards, Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Service seems to be very poor. Items never arived, refund had to be chased multiple times...
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Kyra
Hobbs
2 years ago
Hi There, Thank you for taking the time to leave a review on your recent purchase. Please accept our apologies for the issues you have experienced. I am so sorry for any inconvenience caused. I hope this has now been resolved for you. Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 28/04/2022
Dress sale
My dress was constantly out of stock but they emailed me to say it was in I ordered it and it came on time
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Connie
Hobbs
2 years ago
Hi there, Thank you for leaving feedback! We hope to see you soon. Kind regards,
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DR ABBEY ANDERSON
3 years ago
Date of purchase: 14/04/2022
What DR ABBEY ANDERSON said about Hobbs:
Poor service
Have had multiple conversations regarding customer service from Hobbs or their delivery companies poor ability to locate a parcel. I have not received a very expensive coat, and had no way of being...

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Alyce
Hobbs
2 years ago
Hello, Thank you for taking the time to provide us with your feedback. I am so sorry to hear that your order went missing in transit. This is not the services we wish to provide our customers. I would like to apologies for any inconveniences this has caused you. If you ever have any queries, please do not hesitate to get in contact with our customer services team. Kind Regards Hobbs Customer Care
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Trusted Customer
3 years ago
Date of purchase: 21/04/2022
Excellent service , great communication from Hobbs
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Niamh Thornton-Pude
Hobbs
2 years ago
Hello there, Thanks for your feedback. It's lovely to hear that you have received excellent service and great communication from Hobbs. I do hope you love your new Elize Jacket. Kind regards, Hobbs Customer Care
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.
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72 Welbeck Street, London, W1G 0AY, United Kingdom
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About Hobbs
Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.