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Hippo.co.za Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

3,433 out of 29,814 reviews

Past year

Trusted Customer

Feefo Verified

1 hour ago

Easy and Quick

Trusted Customer

Feefo Verified

1 hour ago

Easy to use very efficient

Trusted Customer

Feefo Verified

2 hours ago

Best service

Trusted Customer

Feefo Verified

3 hours ago

Easy to use! Got me a better quote than I could get on my own using my current service provider (Outsurance)

Trusted Customer

Feefo Verified

4 hours ago

Quick and easy

Trusted Customer

Feefo Verified

2 days ago

Once you search on Hippo gives all the telemarketers a go ahead to contact without consent. Once you search all these insurances calls

Sanelisiwe

Hippo.co.za

6 hours ago

Hi there, sorry to hear about the calls. This is certainly not the experience we want for anyone. We can assure you we've only shared your details with 1st for Women Life, as you selected to get a quote with them. That said, we've escalated your complaint to our team to investigate and have asked they opt you out where necessary.

Trusted Customer

4 hours ago

Please do..my phone keeps ringing non stop..since I made those quotes from the website. And mostly they are irrelevant

Trusted Customer

Feefo Verified

7 hours ago

Wide range of options

Trusted Customer

Feefo Verified

8 hours ago

The amount of calls and spam calls which I have started receiving after the interaction with the platform is massively troubling. Surely POPIA compliance with information distribution is not being...

Sanelisiwe

Hippo.co.za

5 hours ago

Hi there, we're super sorry to hear this. We understand how troubling unwanted calls can be and the frustration this has caused. We've asked our partner to update your communication preferences and to opt you out of further contact as a matter of priority.

Trusted Customer

Feefo Verified

9 hours ago

The quotes are unreliable you get a lower quote from only to double amount when you're actually purchasing the product the recommended supplier.

Sanelisiwe

Hippo.co.za

6 hours ago

We're sorry the final premium wasn't what you expected. Quotes may be adjusted once the insurer has all the necessary information to provide an accurate premium. If you'd like, we can arrange for one of our service champs to help you compare other options that could be a better fit for your budget.

Trusted Customer

Feefo Verified

10 hours ago

I just browsed. Next day phone call one after the other. Why? Why, can't I on my own, contact them if I'm interested.

Sanelisiwe

Hippo.co.za

6 hours ago

We're sorry for any frustration caused. It looks like Dialdirect attempted to contact you after you selected to receive a quote from them, as they may have needed to provide further assistance and information. If you'd prefer not to hear from them at this stage, please let us know, and we'll ask them to stop contacting you.

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