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Heal's Reviews

https://www.heals.com

Beautifully designed, high quality furniture and homewares from the UK's longest established interiors retailer

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ratings over the past year

Heal's is no longer an active Feefo customer
Displaying all 9,281 reviews
SG
Samantha Glynne
London
3 years ago
Date of purchase: 07/04/2022
What Samantha Glynne said about Heal's:
Heals IPS Service is inspirational
Heals' Interior Planning Service offered such an excellent service in creating my cinema room/ cocktail lounge. Helen Belcher could not have been helpful, patient and creative in her approach. She...

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Trusted Customer
3 years ago
Date of purchase: 01/04/2022
Knowledgeable and friendly
Doyin was so helpful and a pleasure to deal with. Made our trip to Heals feel special.
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EL
Elizabeth
Lisbon
3 years ago
Date of purchase: 10/03/2022
What Elizabeth said about Heal's:
Warm friendly staff and excellent design
I was warmly greeted by so many staff members, felt like a genuine warmth and desire to help. I had an especially nice interaction with Nikki, who was super helpful and explained some details about a...

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MK
Michael Kidd
Kings Sutton
3 years ago
Date of purchase: 05/03/2022
What Michael Kidd said about Heal's:
Aneta was simply delightful and a credit to her company
Travelled to Heals to purchase two new sofas Had already had superb service from telephone calls to customer services so expected the best Met Aneta who immediately understood what we were trying...

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Robert Whitson
London
3 years ago
Date of purchase: 21/02/2022
What Robert Whitson said about Heal's:
Fantastic Service And A Beautiful Product!
From the moment I was served by Nicola Smith in your Tottenham Court Road Furniture Department, through to the actual delivery, I received nothing except friendly, professional, courteous service. I...

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Trusted Customer
3 years ago
Date of purchase: 13/02/2022
Team really helpfully dispite the disappointment of their store closing.
I would recommend team, we love the store and the team, as always the product is amazing. I would recommend a way of improving your communication to customers, you have a loyal following yet I was...

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Trusted Customer
3 years ago
Date of purchase: 30/01/2022
Clarified the use of the gift card and was very helpful in helping me through the purchase and suggesting other possibilities. She had been excellent in handling another purchase a few months earlier.
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GR
Grant
Ilkley
3 years ago
Date of purchase: 22/01/2022
What Grant said about Heal's:
Great service!
I was having trouble making an online purchase and called up my local Heals. They went above and beyond to help, evening remembering me from a previous interaction a year earlier.
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Joanna
London
3 years ago
Date of purchase: 31/12/2021
What Joanna said about Heal's:
Thank you for excellent service
Eric helped me get my dream table! The overall experience with Helas and their staff is 5 star. They have been professional and very accommodating to what I wanted. Thank you again Eric and the team....

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CA
carop
Doncaster
3 years ago
Date of purchase: 30/07/2021
What carop said about Heal's:
First class light fitting and service.
The product is very good although not fitted yet . It looks as good as the website depicted it . The ordering process and delivery were perfect . The light fitting was extremely well wrapped .
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About Heal's
Heal's - Where Design Lives. Since 1810, Heal's has been at the forefront of design innovation and a great place to discover the latest in contemporary furniture and homewares. We believe in selling products only of the highest level of craftsmanship and construction. We try and deliver great customer service at all times and will always work to redress real issues.
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02078967450
196 Tottenham Court Road, London, London, Greater London, W1T 7LQ, United Kingdom
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About Heal's
Heal's - Where Design Lives. Since 1810, Heal's has been at the forefront of design innovation and a great place to discover the latest in contemporary furniture and homewares. We believe in selling products only of the highest level of craftsmanship and construction. We try and deliver great customer service at all times and will always work to redress real issues.