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One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.

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ratings over the past year

Headout is no longer an active Feefo customer
Displaying all 2,527 reviews
VU
Valued User
7 years ago
Date of purchase: 02/04/2018
What Valued User said about Headout:
Let's do it again!
Great value and very simple to use. I'd highly recommend Headout.!
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Customer Success
Headout
7 years ago
Hi Frank,

We are extremely happy to hear that you had a great time with Headout. We look forward to seeing you again.

Stay Spontaneous,
Team Headout
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VU
Valued User
Ireland
7 years ago
Date of purchase: 30/03/2018
What Valued User said about Headout:
I gave 4 stars .. the shuttle bus is excellent value and leaves on time. The man checking the tickets was not a pleasant person (not a morning person) he was rude and the man in front of me opened...

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Customer Success
Headout
7 years ago
Hi Anne,

Firstly, I’d like to thank you for taking the time out to give us this feedback. It really does help us become better and get closer to where we want to be.We pride ourselves on curating and vetting all of our partners before we on board them. I am deeply disappointed to hear that your experience was not up to the mark. I’d like to assure you that we will escalate this to the operator involved and take the necessary measures to ensure that you or anyone else do not face these troubles again.

Hoping to see you again,
Team Headout
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VU
Valued User
7 years ago
Date of purchase: 21/03/2018
What Valued User said about Headout:
Crazy from beginning to end!
I must say it wasn't easy! Making reservations should of given me a clue since it was a challenge. Picking up tickets for some of the tours was crazy places to pick up then do yours, time...

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Customer Success
Headout
7 years ago
Hi Patrick,

I’d like to thank you for taking the time out to give us this feedback. I would like to let you know that the reason we have such a system in place is because the area in front of the Eiffel tower is crowded and the guide starts the tour at the location mentioned. For Louvre, the area right outside the museum is also very crowded and it becomes difficult for our operators to coordinate due to which we have asked our customers to arrive at a nearby location in order to redeem their vouchers for their tickets. We have taken your feedback into consideration and we will try our best to make the process as customer friendly as possible.

Always here,
Team Headout
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VU
Valued User
7 years ago
Date of purchase: 01/03/2018
What Valued User said about Headout:
From my experience I found that from collecting my tickets which was very quick and I could not have asked for better seats. I would definitely recommend Headout to others.
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Customer Successs
Headout
7 years ago
Hey Craig,

I’m so glad you had a great experience with us. I'd like to thank you for taking the time to leave us a review. We hope to see you very soon. 
Explore the best with the best.

Always here,
Lara, Team Headout
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VU
Valued User
7 years ago
Date of purchase: 08/04/2018
What Valued User said about Headout:
Great!
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Customer Successs
Headout
7 years ago
Hey Brandon,

I’m so glad you had a great experience with us. I'd like to thank you for taking the time to leave us a review. We hope to see you very soon. 
Explore the best with the best.

Always here,
Lara, Team Headout
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Trusted Customer
7 years ago
Date of purchase: 13/12/2017
Outstanding service!
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Customer Successs
Headout
7 years ago
Hey there,

I’m so glad you had a great experience with us. I'd like to thank you for taking the time to leave us a review. We hope to see you very soon. 
Explore the best with the best.

Always here,
Lara
Team Headout
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VU
Valued User
7 years ago
Date of purchase: 27/03/2018
What Valued User said about Headout:
Absolutely terrible customer service
Horrible! Purchased tickets for a friend as a gift. There is a phone number listed on their site for name changes. Called the number a million times, trying to change the tickets to my friend's name,...

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VU
Valued User
7 years ago
Date of purchase: 15/03/2018
Uploaded media
What Valued User said about Headout:
Great deal
Great deal for short notice night activity.
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Customer Successs
Headout
7 years ago
Hey Blake,

I'd like to thank you for taking the time to leave us a review. I’m so glad you had a great experience with us. I'm also super stoked that you found our deals worthwhile. We hope to see you very soon. 

Explore the best with the best.

Always here,
Lara
Team Headout
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VU
Valued User
7 years ago
Date of purchase: 02/04/2018
What Valued User said about Headout:
Wonderful!!
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Customer Successs
Headout
7 years ago
Hey Cecilia,

I'd like to thank you for taking the time to leave us a review. I’m so glad you had a great experience with us. We hope to see you very soon. 
Explore the best with the best.

Always here,
Lara
Team Headout
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Trusted Customer
7 years ago
Date of purchase: 22/12/2017
Irrte mich mit dem Datum, wurde aber angerufen wo ich bleibe, konnte so das Brodway Musical trotzdem noch sehen, Top!
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About Headout
One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.
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2nd Floor, Sona Towers, Hosur Main Road, Above Soho St., Bengaluru, Karnataka, 560029, India
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About Headout
One stop on-demand mobile concierge that helps travelers discover & book the best things to do locally at exclusive prices.