How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Haven Knox-Johnston Reviews

https://www.havenkj.com

Rated

Exceptional

Looking for shipshaped boat insurance? You're in the right place. Welcome to Haven Knox-Johnston!

Service

4.8

1,935

340

2,308

ratings over the past year

2,315 out of 9,326 reviews

Time:

Past year

Trusted Customer

15 minutes ago

Date of purchase: 15/07/2025

Narrowboat insurance policy

I asked for a quote, they provided one, I accepted it, paid my premium, got my policy documents, job done

See full customer review

Mr Kevin Urwin

Harpenden

16 minutes ago

Date of purchase: 15/07/2025

What Mr Kevin Urwin said about Haven Knox-Johnston:

Simple renewal process

Competitive price and very straightforward renewal price

See full customer review

Mr Steven Loy

Barnsley

59 minutes ago

Date of purchase: 15/07/2025

What Mr Steven Loy said about Haven Knox-Johnston:

Brilliant service once again

Very informative and friendly staff, I recommend you all the time.

See full customer review

Trusted Customer

1 hour ago

Date of purchase: 08/07/2025

Seamless and efficient

See full customer review

Trusted Customer

1 hour ago

Date of purchase: 15/07/2025

Happy with HKJ.

Straight forward policy. Policy document easily accessed online. Very easy to speak to someone helpful on phone. Reasonable price, though going up.

Linzy Coveney

Haven Knox-Johnston

1 hour ago

Thank you for your positive feedback & 5 stars! Kind regards, Linzy

See full customer review

Mr Philip Lawrenson

1 hour ago

Date of purchase: 15/07/2025

What Mr Philip Lawrenson said about Haven Knox-Johnston:

5 star

Great communication and easy process.

See full customer review

Mr James Atkins

Salisbury

2 hours ago

Date of purchase: 11/07/2025

What Mr James Atkins said about Haven Knox-Johnston:

So far, so good.

In taking my money, Haven Knox-Johnson have always been very efficient and very polite. I don't know, and I don't want to know, how good their service is the other way round.

Linzy Coveney

Haven Knox-Johnston

1 hour ago

Hello Mr Atkins, thank you for providing feedback on your renewal experience with us. I am glad you found us efficient and polite. Kind regards, Linzy

See full customer review

Trusted Customer

18 hours ago

Date of purchase: 13/07/2025

Good all round experience

Always great with no hassle

See full customer review

Trusted Customer

20 hours ago

Date of purchase: 12/07/2025

Efficient Company

Policy was renewed online. There were no alterations so it was simple and took only a few minutes. I would recommend Haven Knox-Johnston as they are always polite, informative and helpful with any...

Read all

Linzy Coveney

Haven Knox-Johnston

1 hour ago

Thank you for your amazing feedback, It's great you find our emails regarding hints & tips helpful. Thank you for your 5 star review! Kind regards, Linzy

See full customer review

Trusted Customer

21 hours ago

Date of purchase: 05/07/2025

Premium same as for last year. Renewal was simple process.

See full customer review

Not received a review invite?

About Haven Knox-Johnston

When you take out a policy with Haven Knox-Johnston, you get great cover, an array of benefits and your very own award winning support crew – us. We’re here to make boat ownership plain sailing. You will have direct access to our underwriting and claims team and if you do need to claim we'll aim to get you back on the an even keel just as fast as we can!

Read all

01732 223629

Haven Knox-Johnston, Horizon House, Eclipse Park, Sittingbourne Road, Kent, Kent, ME143EN, United Kingdom