We are a 5th generation family business, producing luxury mattresses and supplier of quality components.
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ratings over the past year
Harrison Spinks is no longer an active Feefo customer
Displaying all 244 reviews
Trusted Customer
7 years ago
It arrived on time, lovely people who delivered it.
Product reviews
Alex
Harrison Spinks
7 years ago
Hi,
Thanks for your feedback and we're glad to hear you like your new mattress. After 12 weeks, the natural fillings in your mattress should start to settle which will help soften the mattress to your chosen tension. This can take some getting used to, but after 12 weeks, you should begin to feel the difference. We recommend rotating and turning your mattress every couple of weeks for the first 3 months to aid this process.
Ordered through Bournemouth Bedding Centre who were very professional. Excellent service and free delivery.
Product reviews
Alex
Harrison Spinks
7 years ago
Hi,
Thank you for your feedback. We are sorry to hear you are not completely satisfied with your new mattress. It can take up to 12 weeks for the natural layers of filling in a new mattress to settle. We recommend rotating and turning your mattress to aid this process. After this, you should start to see your mattress soften to the desired tension.
I rated my experience with my chosen retailer, not with Harrison Spinks.
The Mattress arrived a little before the expected date but was shaped like an 'hour glass' in it's wrappings. We were told...
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Product reviews
Alex
Harrison Spinks
7 years ago
Hi,
Thank you for your feedback. We apologise for the original mistake regarding your misshapen mattress at delivery. We appreciate your feedback and it's very helpful to hear how we can do better next time.
We hope you are now enjoying your new mattress. If there are any problems, please do get in touch with our customer service team or your chosen retailer.
Bought yet another bed from Ranger's Furnishing Stores, Farnham, mainly due to their outstanding service, time after time. Everything is fully explained, lots of choice and comparisons to try, left...
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Product reviews
Alex
Harrison Spinks
7 years ago
Hi Amanda,
Thank you for your review! We're glad you're enjoying your new mattress.
The bed arrived damaged but this was sorted out quite quickly.
Product reviews
Date of purchase: 30/09/2018
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Trusted Customer
Rhoose. Cardiff
7 years ago
What Trusted Customer said about Harrison Spinks:
The bed is very good delivered when we ask for it with no problems
Product reviews
Alex
Harrison Spinks
7 years ago
Hi Robert,
Thanks for your review. Sometimes the nature fillings in a Harrison Spinks mattress take some time to settle. We recommend rotating and turning your mattress every couple of weeks for 2/3 months to aid this process.
Many thanks,
The Harrison Spinks Team
Date of purchase: 28/09/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Harrison Spinks:
Harrison Spinks only provided the mattress through a dealer!
The dealer did all the persuasion!
Product reviews
Alex
Harrison Spinks
7 years ago
Hi Richard,
Many thanks for your kind review, we hope you continue to find it supportive and comfortable!
Harrison Spinks has always valued its heritage, innovation and sustainability. We have been awarded 4 Queen's Awards for our innovative and sustainable manufacturing methods, most recently in 2018.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Harrison Spinks has always valued its heritage, innovation and sustainability. We have been awarded 4 Queen's Awards for our innovative and sustainable manufacturing methods, most recently in 2018.