Merchant Logo

Gray Line Rome Reviews

Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

111

32

7

3

5

158

ratings over the past year

Displaying all 1,376 reviews
Trusted Customer
13 hours ago
Date of purchase: 05/07/2025
Product reviews

0
Share
Trusted Customer
18 hours ago
Date of purchase: 05/07/2025
Nice trip but too llshort in Pompeii
Was easy booking online.
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 24/06/2025
No probem booking online.
Product reviews

0
Share
Trusted Customer
4 days ago
Date of purchase: 01/07/2025
Product reviews

0
Share
ML
Mr Wolfgang Lang
Vienna
11 days ago
Date of purchase: 24/06/2025
Product reviews

0
Share
Trusted Customer
12 days ago
Date of purchase: 22/06/2025
Easy booking.
Product reviews

0
Share
Trusted Customer
12 days ago
Date of purchase: 18/06/2025
Excellent art tour
Did it through our Hotel Colosseum concierge
Product reviews

0
Share
MS
Mr Pasquale Saporito
Rome
14 days ago
Date of purchase: 21/06/2025
What Mr Pasquale Saporito said about Gray Line Rome:
Rome
Easy
Product reviews

0
Share
Trusted Customer
25 days ago
Date of purchase: 10/06/2025
The online experience was great and the response time from the company was so quick and punctual. I would recommend if you could drop us off the way you pick up would be great. We struggled coming...

Read all
Merchant Logo
Reviews Team
Gray Line Rome
6 days ago
We understand your concern about the return journey and will certainly take your suggestion into account. Historically, our tours haven’t included drop-offs because of the diverse needs of our groups—guests often head back to various hotels or locations, making it challenging and costly to organize a shared drop-off service. However, we’ll continue to explore ways to improve the experience for our guests. Thank you again for sharing your thoughts, and we hope to have the pleasure of welcoming you on another tour in the future! Gray Line Rome
Product reviews

0
Share
Trusted Customer
28 days ago
Date of purchase: 01/06/2025
Product reviews

0
Share
About Gray Line Rome
Gray Line - I Love Rome is the largest provider of sightseeing tours in the Eternal City. For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 50 tours and experiences Gray Line - I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.
Read all
Via Ignazio Pettinengo 72, Roma, Lazio, 159, Italy
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Gray Line Rome
Gray Line - I Love Rome is the largest provider of sightseeing tours in the Eternal City. For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 50 tours and experiences Gray Line - I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.