Dear Customer,
thank you for your feedback. We regret to hear that some of the headset connections were not working. Our onboard assistants are always available to help with these issues, and we encourage customers to notify them immediately so they can assist.
Regarding cleanliness, our buses are cleaned every morning and evening, and our onboard assistants check their condition throughout the day. However, with passengers continuously getting on and off, it can be challenging to maintain them in perfect condition at all times.
We’re glad you found the ticket price satisfactory and hope to welcome you again for a better experience.
Best Regards,
I Love Rome Hop On Hop Off City Tour