Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Gray Line Iceland Reviews

https://grayline.is
Rated
Excellent
Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

372

70

32

6

14

494

ratings over the past year

Displaying all 12,933 reviews
Trusted Customer
7 hours ago
Date of purchase: 10/06/2025
Great way to travel from the airport to the city
Very simple and convenient
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 11/06/2025
Easy, fast, efficient
Product reviews

0
Share
AY
Andre Yee
2 days ago
Date of purchase: 14/06/2025
Product reviews

0
Share
JC
Jessica Cook
Duluth, MN
3 days ago
Date of purchase: 18/06/2025
What Jessica Cook said about Gray Line Iceland:
Website was easy to use and there were several options for add-ons to tours that we were excited about. This particular tour is a long day, but we were grateful that it was an option so we had the...

Read all
Product reviews

0
Share
JC
Jessica Cook
Duluth, MN
3 days ago
Date of purchase: 17/06/2025
What Jessica Cook said about Gray Line Iceland:
Easy to use website and lots of additional options for specific sites we wanted to see.
Product reviews

0
Share
SM
Salma Massoud
4 days ago
Date of purchase: 13/06/2025
What Salma Massoud said about Gray Line Iceland:
Online customer service needs a lot of improvement
Website not very friendly. Options aren't easily navigable. Going back and forth to compare is a pain. The worst part is customer service by email. They reply after it's too late. I sent over 4...

Read all
Product reviews

0
Share
SM
Salma Massoud
4 days ago
Date of purchase: 14/06/2025
What Salma Massoud said about Gray Line Iceland:
If you have on day in Iceland, this is what you do!
Terribly slow customer service responses. Very late replies when it's too late. Website is not easy to compare packages.
Product reviews

0
Share
Trusted Customer
8 days ago
Date of purchase: 13/06/2025
Excellent guide but cramped seating
rather straightforward with little glitches
Product reviews

0
Share
BR
Blair Rushka
Sundre
9 days ago
Date of purchase: 12/06/2025
What Blair Rushka said about Gray Line Iceland:
Booking from Canada
It was easy to book but a little confusion as I thought once you booked a time you had to be there at that time, our plane was running late and we missed our time but from my understanding from...

Read all
Product reviews

0
Share
Trusted Customer
10 days ago
Date of purchase: 11/06/2025
Southern coast region
On line booking was fast and easy. The descriptions were simple and accurate. The company replied with a receipt and ticket. They also emailed when closer to the date of the tour.
Product reviews

0
Share
Not received a review invite?
About Gray Line Iceland
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Read all
+354 5401313
Klettagardar 4, Reykjavik, Capital Region (Höfuðborgarsvæðið), 104, Iceland
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Gray Line Iceland
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.