We have just returned from the best holiday on gulet Victoria, sailing around Sardinia and Corsica. The crew looked after us so well, and were so attentive to our needs. Nothing was too much trouble....
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Trusted Customer
Feefo Verified
3 years ago
An unforgettable week
The boat, the crew, and islands were absolutely magical.
Charter Expert
Goolets
3 years ago
Dear all,
Thank you for your feedback and it is nice to hear that you had an unforgettable trip on Lupus Mare.
I do believe that we'll see in the near future.
Best regards
Miha
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AP
Allio Philippe
Feefo Verified
3 years ago
What Allio Philippe said about Goolets:
Bateau adapté mais fatigué
Bonjour,
Retour a Split le vendredi (fin de croisière le samedi à 10h) et on vous met presque dehors dès 17h. C'est le capitaine qui nous a reçu à 22h, nous demandant si on allait se coucher....
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Charter Expert
Goolets
3 years ago
Bonjour monsieur Philippe,
je vous remerice pour votre avis. Nous nous soucions toujours de toute expérience "en dessous des attentes". et ferons tout ce qui est en notre pouvoir pour s'assurer que de telles choses ne se reproduisent plus. Je suis désolé que vous ne nous ayez pas signalé ces problèmes pendant votre croisière. Car nous résolvons tous ces cas sur place et très rapidement en coopération avec l'équipage à bord (exemple de soupe, résolution de tout problème de bar ou de boisson ou même options de départ tardif). Je suis également très désolé que cela ait laissé une mauvaise expérience à la fin du voyage. Nous avons envoyé un notre inspecteur à Cesarica pour vérifier tout ce qui s'est passé et l'équipage fera de son mieux pour optimiser et accorder une attention particulière à tout ce que vous avez écrit. J'ai aussi lu votre avis que vous avez rédigé sur Cesarica, et je suis heureux que la plus grande partie de la croisière s'est bien passée. Si vous nous refaites confiance à l'avenir pour l'organisation de vos vacances, nous compenserons par de belles prestations supplémentaires tout en accordant la plus grande attention aux choses que vous avez écrites dans cette critique.
Merci encore de nous avoir choisi pour l'organisation de vos vacances
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Stephen McCammon
Feefo Verified
Moy
3 years ago
What Stephen McCammon said about Goolets:
If Carlsberg did sailing holidays
A brilliant service - we were assisted in selecting the perfect boat for our group. the skipper and his crew could not have been better. However this was helped significantly by the work done in...
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Charter Expert
Goolets
3 years ago
Dear James,
The crew of Romanca is thankful for your review and from Goolet's side as well.
Thank you for leaving the feedback. It really means a lot to us especially that ''Life was Good'' on a gulet. :)
Best regards.
Goolets Team
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John
Feefo Verified
Los Angeles
3 years ago
What John said about Goolets:
Great experience
Goolets identified the right goolet for my family. I had engaged with a travel agent that was booking my entire Turkey trip but he was not successful in finding a goolet that met our needs. The...
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Charter Expert
Goolets
3 years ago
Dear John,
It is great to hear that you had a great experience. Will inform the owner regarding the English that you have mentioned, so the future experiences will be even better.
Hope to see you soon.
Best regards, Aljosa
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Ariane B
Feefo Verified
Switzerland
3 years ago
What Ariane B said about Goolets:
We enjoyed the best cruise on a very comfortable boat with an amazing crew !
Goolets team was very flexible in managing our stay during covid. Much appreciated
Charter Expert
Goolets
3 years ago
Dear Ariane,
It was my pleasure assisting through the last two years as well as with the preparation for the cruise on Wicked Felina in Turkey.
Please accept regards from the crew and our Turkey destination manager.
Kind regards.
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Trusted Customer
Feefo Verified
3 years ago
Outstanding customer service
The service I received from Goga and the Goolets team was outstanding. All questions (and I had many!) were asked timeously and nothing was too much trouble. Very professional service.
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Trusted Customer
Feefo Verified
3 years ago
Fast responses from the company, accurate description of gulet and crew. Fantastic holiday
Charter Expert
Goolets
3 years ago
We are more than glad that you had a great time on Adriatic Holiday.
Thank you for you kind feedback.
Irena
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TV
Tournier Valerie
Feefo Verified
3 years ago
What Tournier Valerie said about Goolets:
Le principe de la croisière pour visiter la Croatie est top ! On change d’ endroits 2 ou 3 fois par jour et l équipage est à l’écoute de nos avis mais il faut bien dire ce que l on souhaite en terme...
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Charter Expert
Goolets
3 years ago
Madame Valerie,
Nous sommes ravis que vous ayez passé un merveilleux moment à bord et en Croatie
Nous espérons vous revoir bientôt à bord.
Meilleures salutations,
Aymen
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Trusted Customer
Feefo Verified
3 years ago
Great Team
Goolets' team was great to work with. They arranged for the trip very well and when problems arose, some due to my mistakes, they went well out of there way to help correct them and make our trip as...
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Charter Expert
Goolets
3 years ago
Dear Matt
it was our pleasure to assist you throughout the yacht charter preparations. That's we are here. :)
Hope to see you soon.
Goolets Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
