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Rated
Exceptional

Driven by a passion for positive change, Go2Africa curates unforgettable African safari holidays that leave a lasting impact.

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

279

9

5

1

0

294

ratings over the past year

294 out of 2,877 reviews
Time:
Past year
RE
Rebecca
Olathe, KS
16 days ago
Date of purchase: 27/05/2025
What Rebecca said about Go2Africa:
Trip of a Lifetime!
The entire planning process was a breeze - even with a time difference of 7+ hours we found the time to talk on phone if needed. The planning website with our specific itinerary and documents was...

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Trusted Customer
17 days ago
Date of purchase: 20/01/2024
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0
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JO
Jodi
18 days ago
Date of purchase: 02/06/2025
0
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EM
Emma
18 days ago
Date of purchase: 02/06/2025
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KA
Katrina
Washington, DC
19 days ago
Date of purchase: 29/05/2025
What Katrina said about Go2Africa:
The service was amazing. I cannot imagine better service than we received.
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PA
Patricia
19 days ago
Date of purchase: 06/06/2025
What Patricia said about Go2Africa:
A perfect South African adventure!
Everything was perfect. No detail was overlooked. I would highly recommend using Go2Africa when planning a trip to South Africa. Monique and Rosie understood our needs and were very responsive to our...

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RI
Rick
1 month ago
Date of purchase: 08/05/2025
What Rick said about Go2Africa:
Unreservedly Recommend Go2Africa
Excellent service - very responsive and very detailed through the whole process.
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MA
Margaux
Toronto, Canada
1 month ago
Date of purchase: 13/05/2025
What Margaux said about Go2Africa:
We were so, so lucky for the opportunity to go on safari to Botswana!
Our trip to Zambia and Botswana for our first safari couldn't have been more wonderful beginning with our terrific and helpful organizers at Go2Africa, Annali and Giada. We were assisted at every...

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PH
philip
Lititz PA
1 month ago
Date of purchase: 13/05/2025
What philip said about Go2Africa:
Wonderful African vacation
Excellent service. Worked and reworked our itinerary as we added more places and changed time spent in each place. All transport links worked perfectly and the accommodation everywhere was wonderful
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Trusted Customer
1 month ago
Date of purchase: 03/05/2025
Not what you expect for the money you pay!
Not very reputable company. After our air balloons activity was cancelled due to weather, it took us over a month and many emails and calls to GoToAfrica to get the refund for over 1000 USD. That is...

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Louis Nel
Go2Africa
1 month ago
Dear traveller, Thank you so much for taking the time to share your experience. We are really sorry to hear about the frustration caused by the delay in your refund. That’s definitely not the kind of experience we aim to deliver, and we can completely understand your disappointment, especially after such a highly anticipated activity was cancelled. As soon as you reached out to us, your Client Experience Expert contacted our supplier to start the refund process. Unfortunately, there was some confusion on their side, as they hadn’t been notified that the balloon safari had been cancelled due to weather. This meant it took longer than we would have liked for the refund to be confirmed and passed back to us before we could get it to you – which we did as soon as the funds came through. That said, we know it felt like far too long on your end, and we sincerely regret the inconvenience and the back-and-forth it caused. This has highlighted a gap that we’re addressing with our partners so future travellers don’t face the same frustration. We’re really sorry that this experience has impacted your overall impression of Go2Africa. We’d love the chance to make things right and show you what a seamless and special journey with us can be like – should you ever consider exploring Africa again. Warm regards, The Go2Africa Team
Trusted Customer
1 month ago
Thanks for responding to my feedback. I understand that sometimes things don’t go as planned and mix ups happen sometimes. But in this case I believe a simple phone call from our agent to the operator could’ve confirmed that the activity was canceled. We paid to Go2Africa, not to anyone else. So I believe we should’ve gotten a refund immediately ( even before we returned home) from Go2Africa and then you can iron it out with the supplier. I should have to chase and wait. This is expected to be a ‘high end’ operation and a certain level of service is expected., but not received in my case.
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Louis Nel
Go2Africa
15 days ago
Dear traveller, Thanks again for your feedback. We appreciate you taking the time to explain how things felt from your side. We understand your frustration and agree that, ideally, the situation could have been resolved more swiftly and smoothly. Our standard refund procedure does require us to wait for a credit note or confirmation from the supplier before issuing any refunds – but we acknowledge that in your case, this felt like an unnecessary delay, and we’re genuinely sorry for that. Your refund was processed as soon as we received the supplier’s confirmation, but we understand that from your perspective, it should have been hassle-free. Thanks again for your patience. We hope to have the opportunity to restore your confidence in us. Warm regards, The Go2Africa Team
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About Go2Africa
Go2Africa, part of the Nawiri Group, is a multi-award-winning and B Corp-certified travel specialist based out of Cape Town and Nairobi. Driven by a passion for positive change, Go2Africa curates unforgettable African safari holidays that leave a lasting impact. Celebrating over 25 years, they have first-hand knowledge and relationships with over 1000+ carefully selected partners across Southern and Eastern Africa. With the most accredited and awarded safari specialists recognized by Conde Nast Traveler and Travel & Leisure, travelers are in expert hands.
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Go2Africa House, 12A Portswood Road, Cape Town, Western Cape, 8001, South Africa
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About Go2Africa
Go2Africa, part of the Nawiri Group, is a multi-award-winning and B Corp-certified travel specialist based out of Cape Town and Nairobi. Driven by a passion for positive change, Go2Africa curates unforgettable African safari holidays that leave a lasting impact. Celebrating over 25 years, they have first-hand knowledge and relationships with over 1000+ carefully selected partners across Southern and Eastern Africa. With the most accredited and awarded safari specialists recognized by Conde Nast Traveler and Travel & Leisure, travelers are in expert hands.