Mystery Silver Ring Jewellery Bag

Hi Anna, Thank you for your review. We’re sorry to hear that you're disappointed with your purchase. We want every customer to feel delighted with their items, therefore we completely understand your decision to return them. If you require any further assistance or have questions about your return, please don’t hesitate to contact us on 0800 330 8000, we’re here to help. Kind regards, Gemporia

Dear customer, Thank you for your review. We are sorry to hear that you were disappointed with your mystery bag. Rest assured, we will take your feedback into consideration as we review our product selection and pricing more closely. If you are not satisfied with the goodybag, we would like to remind you of our 30-day money-back guarantee, which allows you to return your item for a refund or replacement. We are sorry for any inconvenience caused, and if you require further assistance, please don't hesitate to get in touch with us on 0800 330 8000. Kind regards,Gemporia

Dear customer, Thank you for your review. We are sorry to hear that you were disappointed with the items from your mystery bag. If you are unhappy with your purchase, please remember that our 30-day money-back guarantee allows you to return unwanted items for a refund or replacement. We hope that this won't discourage you from shopping with us in the future, and if you require further assistance, please don't hesitate to get in touch with us on 0800 330 8000. Kind regards,Gemporia

Dear customer, Thank you for your review. We are sorry to hear that you are unsatisfied with your purchase. Please know that a mystery bag comes with an element of surprise, which means you might receive the same item more than once if you order more than one bag. Additionally, gold-plated jewellery does have a silver base, therefore is classed as silver, which is why you have received a pair of gold plated earrings. We understand that this is not what you we're hoping for, therefore we would like to remind you that we offer a 30-day money-back guarantee. You can return your items for a refund or a replacement if they are not meeting your expectations. We are sorry for any inconvenience caused and if you require any further assistance, please don't hesitate to contact us on 0800 330 8000. Kind regards,Gemporia