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Gem Collector UK Reviews

http://www.gemcollector.com

Service

Product

ratings over the past year

Displaying all 2,903 reviews

Trusted Customer

7 years ago

Date of purchase: 12/06/2018

Damage item sent

Gem Collector UK

7 years ago

Good afternoon, Thank you for your feedback regarding item GUGC38. We can see that you have already spoken to a member of our team regarding this particular item. We're sorry to hear that this item arrived damaged and we do apologize for any inconvenience this may have caused you. If you are unhappy with the item, we would recommend returning the item back to us for either a refund, replacement or a credit under our six month warranty. If the item is found to be faulty, we would be more than happy to refund any return postage costs. If you require any further assistance, please do not hesitate to contact us on 0800 330 8000 or email us at help@gemporia.com. Thanks, Clare W - Help Team www.gemporia.com

Product reviews

Trusted Customer

7 years ago

Date of purchase: 12/06/2018

Always very good

Product reviews

Trusted Customer

7 years ago

Date of purchase: 04/06/2018

Very good service

Trusted Customer

7 years ago

Good Service as always

Product reviews

Trusted Customer

7 years ago

Gemstone was damaged and had a large crack inthe base

Gem Collector UK

7 years ago

Good Evening, Thank you for your feedback. It was good to speak with yourself and get a better understanding of your concerns with your recent purchases. It is most regrettable we have been unable to meet your expectations. Hopefully future purchases will be more up to your expectation. Please accept our sincerest apologies for any disappointment caused. Please get in touch with our Help Team if you require any further assistance.

Trusted Customer

7 years ago

Date of purchase: 11/06/2018

good customer service

Product reviews

Trusted Customer

7 years ago

Date of purchase: 11/06/2018

Excellent caring company. Love Gem Collector, learning a lot about gem stones.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 06/06/2018

good customer service

Product reviews

Trusted Customer

7 years ago

Date of purchase: 05/06/2018

Excellent customer service as usual .

Product reviews

Trusted Customer

7 years ago

Date of purchase: 04/06/2018

Knowledgeable and entertaining presenters, on the whole, and excellent service from behind the scenes.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 04/06/2018

Good service

Product reviews

Gem Collector UK

7 years ago

Good Evening, Thank you for your feedback. We apologies the item is not up to expectation. We will look into the matter further ourselves, as to why the item was sent out with a visible defect. I'm glad to hear your going to be taking advantage of our 30 day money back guarantee. Please get in touch with our Help Team if you require any further assistance.

Trusted Customer

7 years ago

Date of purchase: 23/05/2018

Great customer service team. Entertaining and informative presenters.

Product reviews

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About Gem Collector UK

We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.

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01527406170

2D Eagle road, Redditch, Worcestershire, Worcestershire, B98 9HF, United Kingdom

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Gem Collector UK Reviews

5.80ct Star Sapphire (H)More reviews of this product (1)View product websiteDamage item sent not even checked before posting

20.20ct Coober Pedy Opal (N)More reviews of this product (1)View product websiteAmazing pinfire all over the potch.

2.20ct Ethiopian Emerald (O)More reviews of this product (1)View product websiteThis gemstone was damaged on the base and was cracked partially through the base. It was as if it had been stood upon at some time after the show as I am sure Alex would have seen the problem on the...Read all

3.75ct Pedra Azul Aquamarine (H)More reviews of this product (1)View product websitereally good gem nice colour and very good quallity

Serenite Rough (N)More reviews of this product (1)View product websitevery nice piece of rough good quallity

4.80ct Mozambique Ruby (F)More reviews of this product (1)View product websiteThis is such a beautifully carved piece of Ruby, most unusual.

4.45ct Champagne Danburite (IR)More reviews of this product (1)View product websitereally nice gem good colour and quality

4.80ct Minas Gerais Kunzite (H)More reviews of this product (1)View product websiteA beautiful gemstone .

0.75ct Peach Sapphire (N)More reviews of this product (1)View product websiteVery pretty stone with good saturation and tone.

0.90ct Chrome Diopside (N)More reviews of this product (1)View product websiteOne stone chipped, will be returning. This has happened too many times now

0.25ct Tsavorite Garnet (N)More reviews of this product (2)View product website

.30ct Tsavorite Garnet (N)More reviews of this product (1)View product websiteGood colour but too many inclusions. Will be returning

1.80ct Espirito Santo Aquamarine (H)More reviews of this product (1)View product website

0.35ct Tsavorite Garnet (N)More reviews of this product (2)View product website

Leather Key Fob with Sapphire ATGW 2ctsMore reviews of this product (1)View product websiteOne stone set slightly off but will keep. High volume items need more care and attention

0.35ct Purple Sapphire (N)More reviews of this product (2)View product websiteTrue purple colour, nothing pink about this stone!

1.50ct Ethiopian Opal (N)More reviews of this product (1)View product websiteNice colour play but preferred the bigger stone in my order, so returned for refund. Gem Collector/Gemporia's no quibble returns policy is excellent.

3.05ct Ethiopian Opal (N)More reviews of this product (1)View product websiteGood sized stone with excellent colour play. Very pleased with my purchase. The recent opals have been amazing, covering all price points.

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