Gateway2Lease Reviews

Good afternoon, Thank you for taking the time to leave us a 4-star review. We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing how we could make your next visit a 5-star experience. Your feedback is invaluable to us.

Thank you Jeffery for taking the time to leave us a four-star review, I will pass on your kind words to Samah who will be delighted with the mention. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share.

Good morning David, Thank you for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share.

Thank you Arleen for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable and we're always striving to improve. If there is anything specific you think we could do better, please feel free to share.

Thank you Ellen for taking the time to leave us a four-star review. We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve. If there's anything specific you think we could do better, please feel free to share.

I will pass on your kind words to Ruth who will be delighted with the recognition.

Huge congratulations on your new little arrival :-)

Good afternoon Peter, Thank you for taking the time to leave us a review and for sharing your experience with us. I am sorry to hear there was a slight issue with your finance agreement but I am pleased to hear it was quickly resolved. Hopefully, we will get the opportunity to serve you again in the future.

Good morning Maxwell, Thank you for taking the time to leave us a lovely review, we really do appreciate it. It is great to hear our team provided an effective solution to car sourcing and was at hand to answer any queries you may have had.

Good afternoon, Thank you for taking the time to leave us a review. It is great to hear our team were very helpful.

Good morning, Thank you for taking the time to leave us a review and for your feedback. I have had a look into your concerns and can see the reason for the requote was unfortunately outside of our control, we needed to re-quote your vehicle order as we had entered April and a new tax year,
the government had increased the vehicle excise duty (VED). As your quote was initially sent in December 2022, your quote was based on the old road tax values, as the vehicle wasn’t registered until after April 2023 this means we needed to re-quote to include the higher amount. I can see your monthly cost increased by 0.45p. We regret any frustration this may have caused.

As per our terms and conditions you signed to accept at point of order, we do make our customers aware of this prior to ordering with us:

Vehicle excise duty (VED / road tax) is included for the duration of the contract (if applicable). Please note that if the government changes the VED rates between the point of quotation and registration of the vehicle we will need to provide a revised rental as confirmed by the lender. The lenders terms will always state that any taxation change that impacts the rental will be passed onto the lessee.