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Gateway2Lease Reviews

https://www.gateway2lease.com/

Rated

Exceptional

Family Owned Car, Pickup and Van Leasing Specialists

Service

4.9

/5

5

4

3

2

1

286

16

1

0

1

304

ratings over the past year

12 out of 1,881 reviews

Rating:

1 Star

MA

Margaret

Morpeth, Northumberland

6 years ago

What Margaret said about Gateway2Lease:

From almost the start of the leasing process I found the service provided by Gateway2lease to be shambolic and inept

Rob

Gateway2Lease

6 years ago

Hi Margaret, thanks for providing feedback on your experience, your comments have been noted and we have completed full review of your order. We can see that our customer service team have built good rapport with you during the process however you were left frustrated with the business in relation to the registration plate for the new vehicle. On this occasion the vehicle was a special Mercedes offer via one of our finance partners and the cars had been pre registered as part of that offer. This means the new car has been assigned a registration plate already via the DVLA and we were unable to influence a new 18 plate. That said, our communication can be improved with regards to this issue and that is something we will take forward within the business. Kind Regards, G2L

1 product purchased

2

View review

BO

Bobak

6 years ago

What Bobak said about Gateway2Lease:

Car came with a scratch on boot, delivered from Edinburgh on lorry to warrington offloaded at the other side of the estate dirty, got offered £5 to wash it my self from the lorry driver, not the best

...

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Rob

Gateway2Lease

6 years ago

Hi Bobak, thanks for taking the time to leave us your feedback, this is much appreciated. Each piece of feedback is critical and in this instance we need to speak with our supplying Mercedes Benz dealership regarding their delivery process as this is such an important part of your experience. We will give you a call to discuss this further and see if there is anything we can do, as the broker to help rectify the issues. Best Regards, Gateway2Lease

1 product purchased

4

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About Gateway2Lease

Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.

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01299 407360

Saxon Business Park, Abberley View,, Hanbury Road, Stoke Prior,, Bromsgrove, Worcestershire, B60 4AD, United Kingdom