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Gateway2Lease Reviews

Rated
Exceptional

Family Owned Car, Pickup and Van Leasing Specialists

Service
4.9
/5

5

4

3

2

1

274

15

1

0

1

291

ratings over the past year

137 out of 1,881 reviews
Rating:
4 Stars
MI
Michael
1 year ago
What Michael said about Gateway2Lease:
Everything good!
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Jodie Woodcock
Gateway2Lease
1 year ago
Good morning Michael, Happy Friday to you! Thank you so much for taking the time to leave us a review, we really do appreciate it. It is great to hear that our team provided a very good service.
1 product purchased
DA
Daniel
1 year ago
What Daniel said about Gateway2Lease:
Professional service, from the beginning with Bradley and getting over the finish line with Ruth, always so happy to answer our questions Thanks guys!
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Jodie Woodcock
Gateway2Lease
1 year ago
Good afternoon Daniel, Thank you for taking the time to leave us a 4* review, I will pass on your kind words and thanks to Bradley and Ruth who will be delighted with the mention. May I ask, what could we have done better to get that extra star?
1 product purchased
WI
William
1 year ago
What William said about Gateway2Lease:
Good comms in general to get through a very long delivery lead time.
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Jodie Woodcock
Gateway2Lease
1 year ago
Good morning William, Thank you for taking the time to share your experience with us. It is great to hear our team provided good communication while your patiently waited for delivery of your new vehicle. We regret any inconvenience the delivery delay may have caused.
1 product purchased
Trusted Customer
1 year ago
Communication and timely replies
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Jodie Woodcock
Gateway2Lease
1 year ago
Good afternoon, Thank you for taking the time to share your experience with us, that is great to hear.
1 product purchased
MI
Michael
Huddersfield
1 year ago
What Michael said about Gateway2Lease:
Second car from G2L. Both times been impressed with their service and value. This time their service was slightly let down because the vehicle was filthy outside and there was a tyre warning light on.
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Jodie Woodcock
Gateway2Lease
1 year ago
Good morning Michael, Thank you for taking the time to share your experience with us and for your continued support, it means the world to us. I am sorry to hear your vehicle arrived dirty, I will raise your feedback to the supplying dealership. Delivery is carried out by agents in connection with the supplier and in most cases the vehicle will be driven to your address. The delivery driver will aim to deliver a clean vehicle and will usually aim to use a car wash if one is available in the local vicinity of the delivery address.
1 product purchased
AN
Anna
1 year ago
What Anna said about Gateway2Lease:
Courteous and helpful - waited nearly a year for the car and updates could’ve flowed a little better as it was silent and the a big rush when delivery was imminent.
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Jodie Woodcock
Gateway2Lease
1 year ago
Good morning Anna, Thank you for taking the time to share your experience with us and for your feedback. We are sorry to hear you had to wait nearly a year for your new car due to the global part shortages and production updates weren't available to us as often as they would be in normal times.
1 product purchased
DA
David
Chessington
1 year ago
What David said about Gateway2Lease:
Very good!
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Jodie Woodcock
Gateway2Lease
1 year ago
Good morning David, Brilliant news, thank you for taking the time to share your experience with us.
1 product purchased
RO
Ross
1 year ago
What Ross said about Gateway2Lease:
Very prompt feedback on all queries and generally good customer service
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Jodie Woodcock
Gateway2Lease
1 year ago
Good morning Ross, Thank you for your kind words and for taking the time to share your experience with us. It is great to hear our team were prompt and provided a good service.
1 product purchased
ST
Stephen
1 year ago
What Stephen said about Gateway2Lease:
Not enough updates while waiting for vehicle. Also i had to wait quite a while to get a requote when vehicle was ready and was chased for answers when i hadn't been provided with the correct informati
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Jodie Woodcock
Gateway2Lease
1 year ago
Good afternoon Stephen, Thank you for your feedback, due to the global part shortages we are having problems getting progress updates from the supplying dealerships, this is because until the vehicle is built and on a ship they can't give us and accurate ETA, most dealerships have taken the stance it's best not to provide them at all until they are confident that they are accurate to save our customers being disappointed. I can see your finance was arranged by the dealership, I will look into your concerns on why it took so long to get a requote.
1 product purchased
Trusted Customer
1 year ago
Very good website and easy to use for comperism and finding a good deal. Only negative was delay in car delivery.
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Jodie Woodcock
Gateway2Lease
1 year ago
Good morning, I hope you are well. We are sorry to hear your vehicle was caught up in the delays that we are experiencing at the moment. You may have read or seen news reports about the current supply shortages for new vehicles and the associated lead time delays unfortunately, this has resulted in us having to communicate delays across certain manufacturers. We regret any inconvenience this may have caused you. It is great to hear our website was easy to use and our team found you a good deal.
1 product purchased
About Gateway2Lease
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.
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Saxon Business Park, Abberley View,, Hanbury Road, Stoke Prior,, Bromsgrove, Worcestershire, B60 4AD, United Kingdom
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About Gateway2Lease
Gateway2Lease are a family owned credit brokerage based in Worcestershire servicing personal and business customers across the whole of the UK. Providing a high level of customer service is extremely important to us and we will use all positive and negative feedback to improve our business.