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G.H.Hurt & Son Reviews | Customer Service Reviews for https://www.feefo.com/reviews/g-h-hurt-son | Feefo

51 out of 1,947 reviews

Time:

Past year

Trusted Customer

12 hours ago

Date of purchase: 07/07/2025

Nice shawl for a christening but overly expensive

As mentioned,not happy to be told at the door that I had to pay duty

Trusted Customer

1 day ago

Date of purchase: 03/07/2025

Wonderful customer service

Lots of kind support and help during the shipping and customs process to import to South Africa

Anne

G.H.Hurt & Son

18 hours ago

Hello there and thank you very much for your very kind words and excellent rating! It was a real pleasure assisting you and we hope you love your shawl. Best wishes from all of us, Anne Tagg

Trusted Customer

1 day ago

Date of purchase: 06/07/2025

Excellent

Anne

G.H.Hurt & Son

18 hours ago

One word says it all! Thank you so much for taking time out to let us know you are pleased with your shopping experience with us. We'd also like to thank you for your loyalty - it means everything to a family business. Best wishes from us all, Anne Tagg

Product reviews

Patricia Murray

West Palm Beach FL

3 days ago

Date of purchase: 29/06/2025

What Patricia Murray said about G.H.Hurt & Son:

Exceptional Baby Gift

Excellent. All expectations met.

Anne

G.H.Hurt & Son

18 hours ago

Always a pleasure to hear from you, thank you so much for your smashing review and excellent rating! We really appreciate your loyal custom and feel humbled to play a small part in the celebration of little ones arriving to your friends and family. Best wishes from us all, Anne Tagg

Product reviews

Trusted Customer

1 month ago

Date of purchase: 26/05/2025

Excellent service. The order arrived very promptly and I was able to track progress. Can't fault at all.

Anne

G.H.Hurt & Son

1 month ago

Hello there, we are tickled pink by your super review, thank you! We have many customers from all over the globe so tracking is a feature we always offer our customers, even on standard shipping and also within the UK. We are delighted you are pleased, do pop onto our website anytime you need us!

Product reviews

Danielle Krajina

Australia

1 month ago

Date of purchase: 18/05/2025

What Danielle Krajina said about G.H.Hurt & Son:

Perfect shawl and impeccable service

Excellent

Anne

G.H.Hurt & Son

1 month ago

Thank you for your excellent rating and great choice of words, we could not say it any better ourselves! We'd love to be of service again whenever you need us.

Product reviews

Heather Cox

Brisbane Queensland Australia

1 month ago

Date of purchase: 08/05/2025

What Heather Cox said about G.H.Hurt & Son:

Impressed by quality and delivery

Outstanding

Anne

G.H.Hurt & Son

1 month ago

Wow, thank you so very much. One word is sometimes all you need! We're so grateful for your wonderful review and excellent rating. Enjoy your shawl! Best wishes from us all, Anne Tagg G.H.Hurt & Son Ltd.

Product reviews

Trusted Customer

2 months ago

Date of purchase: 07/05/2025

Excellent

Anne

G.H.Hurt & Son

1 month ago

Thanks very much for taking time out to let us know you are pleased with your experience shopping with us!. "Excellent" makes our day! Enjoy your Royal Crown Shawl. Best wishes, Anne Tagg G.H. Hurt & Son Ltd.

Product reviews

Trusted Customer

2 months ago

Date of purchase: 17/04/2025

Impressed enormously with the company and their products

Always personal and helpful, sometimes sending to overseas destinations is complicated but always thoughtfully advised and the process made smooth

Anne

G.H.Hurt & Son

1 month ago

Hello there, what a gorgeous review! Thank you so much for your kind words and excellent rating. If we had our way, there would be no trade barriers. It's complicated, as you say, but we do our very best to let our customers know in advance tracking information of their packages and the likelihood of customs charges. It is always such a pleasure to be of service to you and your family! Enjoy your Cosy Cashmere Baby Shawl. Best wishes from us all, Anne Tagg G.H. Hurt & Son Ltd.

Product reviews

lorraine obrien

Stowmarket Suffolk

3 months ago

Date of purchase: 05/04/2025

What lorraine obrien said about G.H.Hurt & Son:

Poetry in motion

The service was very good the details about the shawl was very informative and the history of the company always nice to get a bit of background I would order again

Anne

G.H.Hurt & Son

2 months ago

Hello there, thanks so very much for your lovely review and excellent rating. We LOVE your title! Maybe the way we work closely together as long-term colleagues is exactly that - poetry in motion! Just don't ever ask to see us dance.....haha!

Product reviews

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About G.H.Hurt & Son

G.H.Hurt & Son have been supplying the finest lace knitwear since 1912. From "The Shawl Factory" in Nottingham, England, we design and manufacture best quality ladies shawls and scarves, baby christening shawls and a variety of heritage knitted lace products celebrating 400 years of this proud British industry. Whether you are looking for a beautiful lace scarf or stole, we have the latest seasons styles and colours to complete any outfit. Our collection of vintage handframe machines, designed by Rev. William Lee in 1589, work alongside the most modern knitting technology to produce exquisite fashion products evoking the Orenburg and Shetland styles.

Read all

+44 (0)115 9254080

65 High Road, Nottingham, Nottinghamshire, NG9 4AJ, United Kingdom

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G.H.Hurt & Son Reviews

Luxury Gift BoxMore reviews of this product (22)View product websiteI have had previous shawls from my ou and they were all excellent

Luxury Gift BoxMore reviews of this product (22)View product websiteThe presentation gift box is the perfect touch. It makes the gift particularly luxurious at a reasonable price.

Cream Teddy Alphabet Baby ShawlMore reviews of this product (41)View product websiteAn excellent experience with GH Hurt, product, service and communication are of the highest quality. A unique, beautiful gift for a special family occasion- the arrival of a new baby.

Luxury Gift BoxMore reviews of this product (22)View product websiteA beautiful box for a very special gift. Really pleased with the purchase.

Butterfly Baby ShawlMore reviews of this product (78)View product websiteA beautifully soft and pretty shawl. It's a perfect traditional gift for our new grandchild expected very soon. It arrived very quickly so really happy with the service. Can highly recommend.

Luxury Gift BoxMore reviews of this product (22)View product website

Personalised Gift MessageMore reviews of this product (7)View product website

Lacy Cotton Baby ShawlMore reviews of this product (108)View product websiteI have purchased 5 shawls over the years. All recipients loved them

Butterfly Baby ShawlMore reviews of this product (78)View product websiteBeautiful shawl Amazing delivery (to Australia) I would recommend to anyone anywhere

The Royal Crown Baby ShawlMore reviews of this product (6)View product website

White Cosy Cashmere Baby ShawlMore reviews of this product (34)View product websiteMy grandchildren and friends' grandchildren love the shawls, they are an heirloom to be treasured, not least because of the history of the company and their traditional skills.

Luxury Gift BoxMore reviews of this product (22)View product websiteThe luxury gift box was perfect the embossed company name on the front the white tissue paper and the quality of card used for the box so to send or store it would be safe

Butterfly Baby ShawlMore reviews of this product (78)View product websiteI received my purchase very quickley the shawl was so delicate the lovely butterflies it was so soft perfect for my first grandchild I wanted something very special and to finish it off the beautiful...Read all

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