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G.H.BASS Reviews

http://www.ghbass-eu.com
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ratings over the past year

G.H.BASS is no longer an active Feefo customer
Displaying all 4,558 reviews
Trusted Customer
1 year ago
Date of purchase: 26/03/2024
Great service for a great product
Quick shipping, easy return policy, fast refund. Amazing shoes, unfortunately I ordered too big pair. So I'm gonna order my size now :)
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Frank
G.H.BASS
1 year ago
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
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Trusted Customer
1 year ago
Date of purchase: 24/03/2024
size inconvenience
Great Service unfortunately the loafers i ordered did not work for me. I am usually a size 36.5 but sized up to 37 as I wanted to wear socks with them. The size 37 arrived and they were too tight. I...

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Frank
G.H.BASS
1 year ago
Thank you for your feedback, our loafers should be tight, but not uncomfortable. We are sorry you did not find the correct fit for you, should you wish to discuss this further, please do not hesitate to contact our customer services.
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Trusted Customer
1 year ago
Date of purchase: 17/03/2024
Superb
Great product, fast shipping.
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Frank
G.H.BASS
1 year ago
Hi Danijela, Your kind words about our products are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!
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Oliver Wilson
1 year ago
Date of purchase: 22/03/2024
What Oliver Wilson said about G.H.BASS:
Had a faulty pair first time but they replaced within a week
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Frank
G.H.BASS
1 year ago
We really appreciate you taking the time to leave us a review, Oliver. We are sorry to hear you had a problem initially, but so pleased we were able to resolve it immediately. These are the stories that keep us so motivated to continue doing what we’re doing. Let us know if we can do anything else for you.
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Trusted Customer
1 year ago
Date of purchase: 21/03/2024
All good - absolutely nothing to complain about 👍
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Frank
G.H.BASS
1 year ago
Thanks for the 5 stars Stefan, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
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Trusted Customer
1 year ago
Date of purchase: 19/03/2024
Tempistiche di reso troppo lunghe
Tempistiche di reso e relativo rimborso troppo lunghe. Restituzione fatta il 25/03, oggi 09/04 devo ancora ricevere riscontro sullo stato del rimborso.
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Frank
G.H.BASS
1 year ago
Thank you for your feedback, as discussed via live chat this morning, your return is waiting to clear customs - until it has cleared we are unable to issue your refund. We are sorry you are not happy with this, but unfortunately if customs are busy, it does take a little longer than usual. I have updated you this morning before leaving this feedback regarding this situation and hopefully, your return will clear customs soon.
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Sam
Amsterdam
1 year ago
Date of purchase: 19/03/2024
What Sam said about G.H.BASS:
Amazing
Fast delivery and great product. I wear my loafers almost everyday
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Frank
G.H.BASS
1 year ago
Hi Sam, I’m so pleased you're enjoying your loafers! Please let us know if there is anything else we can help you with. We look forward to seeing you in the future!
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Sandra BICHOT
Paris
1 year ago
Date of purchase: 14/03/2024
What Sandra BICHOT said about G.H.BASS:
Livraison très rapide et politique de retour ou d’échange facile et efficace .
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Frank
G.H.BASS
1 year ago
We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
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Paula Page
1 year ago
Date of purchase: 14/03/2024
What Paula Page said about G.H.BASS:
Trata-se sempre de um serviço de excelência. Os produtos que compro são de grande qualidade.
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Frank
G.H.BASS
1 year ago
Thanks so much for your review Paula, we love getting feedback about our products and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
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Julia Handoll
1 year ago
Date of purchase: 19/03/2024
What Julia Handoll said about G.H.BASS:
So proud of my loafers!
Timely despatch, excellent packaging especially the shoe horn.
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Frank
G.H.BASS
1 year ago
Thanks for the 5 stars Julia, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
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About G.H.BASS
Established in 1876 by George Henry Bass of Wilton Maine, G.H.BASS began with a man on a simple mission- To make the best possible shoe for the purpose in which it will be used. In 1936, G.H.BASS. put a stylish spin on a Norwegian farm shoe designed for "loafing in the field," and playfully named them Weejuns- introducing the world's first penny loafer. Over the past 140 years, G.H.BASS. has been found on the feet of some of the worlds most influential people all while staying true to their roots and continuing to find new ways to marry the timeless with today.
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020 7449 4740
1, Lawfords Wharf, Lyme St, London, Greater London, NW1 0SF, United Kingdom
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About G.H.BASS
Established in 1876 by George Henry Bass of Wilton Maine, G.H.BASS began with a man on a simple mission- To make the best possible shoe for the purpose in which it will be used. In 1936, G.H.BASS. put a stylish spin on a Norwegian farm shoe designed for "loafing in the field," and playfully named them Weejuns- introducing the world's first penny loafer. Over the past 140 years, G.H.BASS. has been found on the feet of some of the worlds most influential people all while staying true to their roots and continuing to find new ways to marry the timeless with today.