How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Furniture123.co.uk Reviews

http://furniture123.co.uk/

EXCELLENT

66%

service satisfaction

83%

delivery satisfaction

84%

recommends

Service

4.3

Product

4.5

1,185

170

160

1,628

ratings over the past year

1,628 out of 104,069 reviews

Past year

Trusted Customer

Feefo Verified

11 months ago

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

Delivery was fast but product quality and service was a let down

Product reviews

Date of purchase: 28/05/2025

Pamela usher

Feefo Verified

Gateshead

11 months ago

Satisfied with delivery

Recommends

Date of purchase: 23/05/2025

Trusted Customer

Feefo Verified

11 months ago

Satisfied with delivery

Recommends

Easy purchase, came exactly in the time frame expected friendly delivery, would highly recommend

Product reviews

Date of purchase: 24/05/2025

Trusted Customer

Feefo Verified

11 months ago

Satisfied with delivery

Recommends

Excellent, fast, well packaged

Product reviews

Date of purchase: 27/05/2025

Trusted Customer

Feefo Verified

11 months ago

Satisfied with delivery

Recommends

Excellent, delivered within 24 hours. In decent packaging

Product reviews

Date of purchase: 27/05/2025

Trusted Customer

Feefo Verified

11 months ago

Satisfied with delivery

Recommends

Excellent

Date of purchase: 23/05/2025

Trusted Customer

Feefo Verified

11 months ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 23/05/2025

Trusted Customer

Feefo Verified

11 months ago

Satisfied with delivery

Recommends

Good service. Was told when delivery was, and was delivered when said.

Product reviews

Date of purchase: 27/05/2025

Trusted Customer

Feefo Verified

Fife

11 months ago

Satisfied with delivery

Recommends

What Trusted Customer said about Furniture123.co.uk:

Fantastic

Product reviews

Date of purchase: 27/05/2025

Trusted Customer

Feefo Verified

11 months ago

Satisfied with delivery

Recommends

Very good. Quick delivery and communication

Product reviews

Date of purchase: 26/05/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Furniture123.co.uk Reviews

Matt Black Office Storage Cabinet - LarsenView product websiteSome parts were missing, screws did not fit the metal rods, and the hinges were very stiff. The magnet mechanism was useless, its just pretty but definitely not practical

Off-White Boucle King Size Ottoman Bed with Curved Headboard - NaomiView product websiteAbsolutely in love with this bed, I ordered a king size and the basic memory foam mattress and it’s been amazing there was quite strong smell from the foam at first but has gone over time and is...Read more

King Size Memory Foam Rolled Mattress with Removable Cover - Sleepful EssentialsView product websiteSupper comfy, was a strong smell from the foam for a couple of days but over time this has disappeared.

Set of 4 Solid Weathered Oak Kitchen Counter Stools - 70cm - RayneView product websiteComfortable, well made, beautiful looking! Arrived within 48 hours and they are perfect for our kitchen counter.

Solid Weathered Oak Kitchen Counter Stool - 70cm - RayneView product websiteExcellent, well made, comfortable, really good looking stools. Arrived within 48 hours and suit our kitchen perfectly.

Mink Velvet Curved Accent Chair - LyannaView product websiteVery nice looking chair, bought as a bedroom piece so not something that will be sat in much. As regards comfort, it's ok but not something I would use in a living room environment.

Grey Velvet King Size Ottoman Bed with Winged Chesterfield Headboard - SafinaView product websitebeautiful and high in quality

Oak 3 Door Sliding Mirrored Wardrobe - Devon - LPDView product website

Olive Green Velvet 4 Seater Sofa - PaytonView product websiteExcellent price super fast delivery Very happy

Set of 3 Solid Weathered Oak Kitchen Counter Stools - 70cm - RayneView product websiteGreat bar stools. Very sturdy and comfortable. Look great in our kitchen

Solid Weathered Oak Kitchen Counter Stool - 70cm - RayneView product websiteGreat bar stools. Good quality and look great in our kitchen. Very comfortable and solid oak and a great price

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?