Disgraceful would never use again nor recommend and if they don’t sort full refund immediately they will be reported.
Product reviews
Date of purchase: 11/06/2026
0
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TC
Trusted Customer
Feefo Verified
23 hours ago
Product reviews
Date of purchase: 11/06/2026
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TC
Trusted Customer
Feefo Verified
GBR
1 day ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
What Trusted Customer said about Furniture123.co.uk:
The sofa arrived with some damage, and after just one day of use, the fabric became extremely loose and started sagging, making it look terrible. We contacted customer service, but they refused to...
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Date of purchase: 06/06/2026
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HE
Helen
Feefo Verified
GBR
1 day ago
Satisfied with service
Dissatisfied with delivery
Recommends
What Helen said about Furniture123.co.uk:
on the screen adjacent to the handle is a dent, which customer services are responding to. Vincent the call handler was polite and dealt with our request very well. Can not be faulted
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.
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