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Freewheel Reviews

https://www.freewheel.co.uk

Your Local Bike Shop Online

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ratings over the past year

Freewheel is no longer an active Feefo customer
Displaying all 603 reviews
Trusted Customer
6 years ago
Date of purchase: 04/09/2018
Great range of products
Great range of products, customer service team are really excellent, going the extra mile to sort out a query from me. Delivery of purchases was speedy and products perfect for me.
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Freewheel Customer Services
Freewheel
6 years ago
Hello! That's fantastic to hear, we really appreciate the kind words and nice feedback! Thank you very much for shopping with Freewheel and I hope you enjoy your new products!

- Liam
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Trusted Customer
6 years ago
Date of purchase: 28/09/2018
What Trusted Customer said about Freewheel:
good service and products
great all round service and products. Will buy from them again.
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Trusted Customer
6 years ago
Date of purchase: 13/10/2018
Good value and easy collection from store with chance to try on before paying.
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Trusted Customer
6 years ago
Date of purchase: 29/09/2018
What Trusted Customer said about Freewheel:
Excellent
Good price and quick delivery. Excellent.
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Trusted Customer
London
6 years ago
Date of purchase: 29/09/2018
What Trusted Customer said about Freewheel:
Great customer service
Great customer service
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Trusted Customer
6 years ago
Date of purchase: 12/10/2018
What Trusted Customer said about Freewheel:
Painless experience
Ordered 2 pairs of mtb shoes into local bike shop...two to try; one to buy and completed purchase with them. No problems and would use freewheel again if saves running around lots of different shops...

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Freewheel Customer Services
Freewheel
6 years ago
Hey Andrew, glad to hear that you're happy with service and that it made your shopping experience much easier! Really appreciate the good feedback.

- Liam
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Trusted Customer
Kingston upon Hull
6 years ago
Date of purchase: 08/10/2018
What Trusted Customer said about Freewheel:
1st class
1st class service
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Trusted Customer
6 years ago
Date of purchase: 31/08/2018
What Trusted Customer said about Freewheel:
Delivery fine, but slow refunds for returns
Refunds on returns were very slow and required prompting from me to achieve completion.
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Freewheel Customer Services
Freewheel
6 years ago
Hi Peter, thank you very much for your feedback and shopping with Freewheel. We had experienced some teething problems with the return courier which had a knock on effect with refunds. We apologize for this delay, this issue has since been rectified.

- Liam
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Trusted Customer
6 years ago
Date of purchase: 08/09/2018
Fast response, quick service
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Trusted Customer
6 years ago
Date of purchase: 09/09/2018
This supports your local bike shop at internet prices!
Fast enough, delivered in to your local bike shop. Quality coffee on collection in most truly local shops!
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Freewheel Customer Services
Freewheel
6 years ago
Hey! Thank you very much for the nice feedback. Glad to hear that you're happy with the service!
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About Freewheel
Freewheel isn’t just another online bike store. It’s a way to help independent bike dealers to get online and open themselves up to a whole new audience. In a marketplace where it’s getting harder and harder to run a bike shop, we want to make sure that all the amazing shops we work with have the chance to thrive. Freewheel means the best of both worlds: all the benefits of ordering online but backed and supported by your local independent bicycle shop. It’s your local bike shop online.
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0208 385 3400
Roebuck Way, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8HL, United Kingdom
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About Freewheel
Freewheel isn’t just another online bike store. It’s a way to help independent bike dealers to get online and open themselves up to a whole new audience. In a marketplace where it’s getting harder and harder to run a bike shop, we want to make sure that all the amazing shops we work with have the chance to thrive. Freewheel means the best of both worlds: all the benefits of ordering online but backed and supported by your local independent bicycle shop. It’s your local bike shop online.