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FlyDirect Reviews | Customer Service Reviews for https://www.feefo.com/reviews/fly-direct | Feefo

Displaying all 2,644 reviews

Vanessa

Jersey

10 hours ago

Date of purchase: 05/07/2025

What Vanessa said about FlyDirect:

Jersey to Ibiza- great service

Good cabin crew who were great fun. Jersey to I biza in 1 hour and 40 minutes - could not ask for more.

Product reviews

Trusted Customer

16 hours ago

Date of purchase: 28/06/2025

Excellent service. Communication very good, very reassuring. Flights on time. So convenient flying directly from Jersey. Definitely use the service again and have recommended this to others.

Product reviews

Trusted Customer

2 days ago

Date of purchase: 06/07/2025

FlyDirect gives an excellent service!!!

We love flying with FlyDirect. It is so convenient for us. Very reliable service. Nice touch to get a free sandwich and drink onboard. Very comfortable plane and plenty of legroom.

Product reviews

Trusted Customer

4 days ago

Date of purchase: 05/07/2025

Value for time and money!

Great price for a short direct flight from Jersey to Ibiza compared to the cost and hassle of travelling via the UK. Brilliant service, flights all on time!

Product reviews

Miss M Brunsdon

Jersey

4 days ago

Date of purchase: 28/06/2025

What Miss M Brunsdon said about FlyDirect:

1st class

Product reviews

Jimmy

England

4 days ago

Date of purchase: 08/06/2025

What Jimmy said about FlyDirect:

Stay away

Contacted them in regards to a compensation, over a month later still not heard any response

Gina

FlyDirect

2 days ago

Thank you for your feedback. Just to clarify, since your initial contact, we've had several email interactions with you regarding your compensation query, and your case is still being actively reviewed. We are committed to resolving the matter and we appreciate your patience whilst we work through the process and await response from our hotel partners. Should you wish to to discuss the matter further, our customer service team are available to assist.

Product reviews

Mrs D Clowes

St Brelade

4 days ago

Date of purchase: 05/07/2025

What Mrs D Clowes said about FlyDirect:

Great service

Flights on time and very comfortable. Great service on board with free food and drink despite it only being a two hour flight. Looking forward to traveling with Fly direct again for the New Year.

Gina

FlyDirect

2 days ago

What lovely feedback, we cannot wait to whisk you away on your New Years Eve adventures with FlyDirect

Product reviews

Trusted Customer

4 days ago

Date of purchase: 06/07/2025

Great service, very efficient.

Product reviews

Trusted Customer

4 days ago

Date of purchase: 06/07/2025

Very Thoughtful the complimentary ham sandwich!

Gina

FlyDirect

2 days ago

Thank you for your 5 star review, we hope to welcome you back on a future FlyDirect flight and holiday soon!

Product reviews

Trusted Customer

4 days ago

Date of purchase: 05/07/2025

First trip with FlyDirect

Very easy to book online and communicate via email for follow up queries. Would be great if a 10 day holiday option was available at some point in the future. We requested wheelchair assistance which...

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Gina

FlyDirect

2 days ago

Thank you for your wonderful review, I am so glad that you found the online booking process and our communications prior to departure easy and straight forward. I can see form our side we didn't book the wheelchair assistance which the airline had confirmed so I can only apologise as to why this didn't materialise and we will investigate this further. We hope that you choose to book with us at FlyDirect on a future occasion.

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About FlyDirect

FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.

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Heron House, Jersey Airport, Jersey, Jersey, JE1 1BW, Jersey

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FlyDirect Reviews

Palladium Select PalMore reviews of this product (1)View product websiteAbsolutely fantastic hotel - extremely clean with great food and friendly staff.. All inclusive is great- no need to leave the hotel.

MAJORCAMore reviews of this product (750)View product website

FERGUS BermudasMore reviews of this product (3)View product websiteWe were very pleased with everything at the Hotel. Our room was very nice with a balcony looking over the pool. All the staff were very friendly. The Hotel is very close to the restaurants and bars....Read all

IbizaMore reviews of this product (43)View product websiteGreat price for a short direct flight from Jersey to Ibiza compared to the cost and hassle of travelling via the UK. Brilliant service, flights all on time!

MAJORCAMore reviews of this product (750)View product websiteThis is such a pleasure to travel with these direct flights. And a really lovely personal feel on board from the staff.

Bahia del SolMore reviews of this product (26)View product websiteDidn’t get the room we booked on first night, as they were “fully booked”. So was put in a standard room with no air con in 30oC heat. Not recommended

Iberostar Lagos AlgaMore reviews of this product (6)View product websiteNice comfortable hotel, close to the beach. Lovely swimming pool with waiter service. Food was good if a little limited on choice. Drinks choice on the all inclusive wasn’t brilliant but sufficient. ...Read all

MAJORCAMore reviews of this product (750)View product websiteThe direct flights were fantastic, seamless journey from start to finish. Majorca was fantastic and lots of stuff to do for the whole family.

Hotel Eden SollerMore reviews of this product (2)View product websiteFabulous!!

FERGUS BermudasMore reviews of this product (3)View product websiteThis hotel is in a great location for the beach and shops / bars. Very clean and the staff are very friendly. Our room was lovely with very comfortable beds and a great rainfall shower in the...Read all

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