Good, I usually deal with James Musto, who is always professional, polite and 'down to earth', easy to talk to and discuss requirements.
Fluid Branding Ltd
Fluid Branding
10 years ago
Lovely comments! We have passed these onto James. Sorry to hear there was a mix up but glad we could resolve it in the end. We hope we can work with you again soon.
Very quick turnaround, sometimes would have been easier to receive a call when they had a query as opposed to an email just to make sure someone could provide the information they needed as quickly...
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Fluid Branding Ltd
Fluid Branding
10 years ago
Thank you we have taken your comments on board and hope we can help you again soon
Really pleased with the cost and delivery, however, getting quotes in the first place was a very slow process, having to chase a couple of times - got there in the end though.
Fluid Branding Ltd
Fluid Branding
10 years ago
Thank you for taking the time to review us, sorry you felt the service was a little slow, we will take this on board for next time, we hope we can work with you again soon!
I have been very impressed with the service I have received from Fluid Branding - Amy has been most attentive and helpful, and we have been extremely pleased with the products we ordered. Would...
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Fluid Branding Ltd
Fluid Branding
10 years ago
Wow! Fantastic comments! These have been passed on to your account manager, glad you love the balloons!
Good communication & helpful team. However, not too sure why it takes so long to get orders made and delivered. Waited months for sample and must now wait longer for full order. Not impressed by how...
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Fluid Branding Ltd
Fluid Branding
10 years ago
Thank you for taking the time to review us, sorry to hear you have felt that the order has been dragged out.
Due to the Z Man being a bespoke item it takes a lot longer than usual as we have to create a bespoke mould and ship the product from the far east. However we have pushed the full production date forward for you to make sure it will be delivered in time for your event :)
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