Our company uses Fluid Branding for a number of years now and the customer service was and is always brilliant. Our Account Manager is Amy Martin who is just fab! Very efficient and always very...
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Fluid Branding Ltd
Fluid Branding
10 years ago
Wow what lovely feedback - we will pass these comments on to Amy! Great to work with you, as always!
Service is not good and fairly slow, information about order processing etc is provided late and lacking details (e.g. expected delivery etc)
Fluid Branding Ltd
Fluid Branding
10 years ago
Thank you for your comments, we are very sorry to hear this as this is certainly not normal practice for us. Our order processing and updates are usually very informative and efficient so I am not sure what went wrong here. I have asked your Account Manager to call you today to discuss - I hope we can prove to you that we can indeed delivery great service!
We now use Fluid Branding for the majority of our company branded goods. The service is excellent, our Account Manager James is always happy to help and the pricing is competitive. We would certainly...
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Fluid Branding Ltd
Fluid Branding
10 years ago
Wow! Awesome feedback, thank you for your lovely comments :)
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