Many thanks for the review good to hear everything arrived OK. Sorry to hear though that the bag wasn't quite up to scratch. I have passed this on to your account manager who will be in touch.
Our account manager, Jess, is great. Friendly, helpful and really quick to deal with enquiries and update us on order progress. I think what really lets them down is the artwork team. I would...
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Karen
Fluid Branding
7 years ago
I'm really sorry to hear that this happened for your order. This is by no means a typical experience with us, we will look into why this has happened and do our very best ensure that it doesn't happen again.
Date of purchase: 22/01/2019
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Trusted Customer
7 years ago
Great product quality and service
Karen
Fluid Branding
7 years ago
Thanks so much for the feedback, we really do appreciate it!
I felt that Damien did a very good job at helping with our requests. He was very professional and attentive. It was Damien that would make contact with us first so as to maintain the order, which we...
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Karen
Fluid Branding
7 years ago
I'm sorry to hear that your samples went astray and delayed your project, this is very frustrating for all concerned. Great to hear that Damien dealt with it all efficiently though. We look forward to working with you again soon - without the issues!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.