The service started off well with a really helpful Merchandise Consultant who understood my brief and provided lots of support with timelines.
However, when he went on holiday, it seems the...
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Jess
Fluid Branding
5 years ago
We're sad to hear that the final experience of your order didn't go according to plan. We do our upmost best to make sure our customers are inconvenienced as little as possible and we're really sorry about the miscommunication on this occasion. Hopefully we can work with you again to show you a smoother Fluid experience and make it up to you!
We used Fluid Branding for the first time recently, unfortunately when we received the order we weren't happy with the quality of the print. Once we had informed them of the issue, they arranged...
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Jess
Fluid Branding
5 years ago
Thank you for taking the time to leave your review, we're so happy we could fix the problem and apologies again for the hiccup. We love a happy ending!
Product reviews
Date of purchase: 23/06/2021
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MT
Michael Thwaites
Feefo Verified
5 years ago
What Michael Thwaites said about Fluid Branding:
Excellent service, great product produced and all in all a great experience
Jess
Fluid Branding
5 years ago
Woohoo! Thanks so much, we hope to work with you again!
Good product, services and communication. Only topic is that this job was shipped to wrong address and we had to arrange further transportation ourselves.
Jess
Fluid Branding
5 years ago
Sorry to hear there was an issue with your delivery, we hope we can avoid any issues like this in the future. Thanks for leaving your feedback!
Product reviews
Date of purchase: 22/06/2021
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Trusted Customer
Feefo Verified
5 years ago
Quick response to questions. Quick delivery. There was a problem with missing 1 item, but this was handled efficiently and a new item was despatched quickly. These were gifts for some Year 6...
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Jess
Fluid Branding
5 years ago
We're super chuffed to hear the kids loved their gifts! Thanks for choosing Fluid.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.