How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Fluid Branding Reviews

Displaying all 3,079 reviews

Lyn Johnstone

Feefo Verified

4 years ago

What Lyn Johnstone said about Fluid Branding:

Excellent service and really please with the product

Kala

Fluid Branding

4 years ago

Excellent! Thanks for choosing Fluid.

Product reviews

Date of purchase: 17/05/2022

Trusted Customer

Feefo Verified

4 years ago

customer service was outstanding

From the first request for a personalised mug, I was helped all the way and the outcome has been a Jubilee mug which has the Town logo on one side. There was disappointment when the original Windsor...

Kala

Fluid Branding

4 years ago

Go Amy! Thanks for your awesome review, we're so happy we could help you on this occasion.

Product reviews

Date of purchase: 09/05/2022

Trusted Customer

Feefo Verified

4 years ago

Top Notch

From first enquiry to receiving our merchandise everything was perfect. Impeccable customer service, responsive and helpful. Products meet expectations, very good quality.

Kala

Fluid Branding

4 years ago

Top-quality review! Thanks for choosing Fluid.

Product reviews

Date of purchase: 04/05/2022

Trusted Customer

Feefo Verified

4 years ago

Great service!

Very pleased with the product and delivered within our requested deadline. Would definitely recommend.

Kala

Fluid Branding

4 years ago

Great review! Thanks for choosing Fluid.

Product reviews

Date of purchase: 03/05/2022

Trusted Customer

Feefo Verified

4 years ago

product nice, but isn’t going to last very long.. iron will make short work

Product is fine, logos won’t last long with the iron when washed. Shirts were not as high quality as I was expecting for the price charged. Probably won’t use again

Kala

Fluid Branding

4 years ago

Thanks for your feedback, we will investigate further into this we strive to provide top quality products to our customers. We apologise for this issue.

Product reviews

Date of purchase: 30/03/2022

Jennifer Houlihan

Feefo Verified

4 years ago

What Jennifer Houlihan said about Fluid Branding:

Shambles

Order was completed messed up, I was lied to about the progress of the order and the reasons for the delayed delivery and then subsequently told the order hadn't even be started in the factory....

Gemma

Fluid Branding

4 years ago

We are so sorry to hear this. This is absolutely not the level of service you should expect from us, so apologies. Someone from our Customer Service team will be in touch with you today and a refund has been issued for you.

Product reviews

Date of purchase: 24/04/2022

Trusted Customer

Feefo Verified

4 years ago

Very Helpful

Very Helpful from start to finish when ordering product. Thank you :)

Gemma

Fluid Branding

4 years ago

Great stuff! This is what we like to hear - thanks for choosing Fluid.

Product reviews

Date of purchase: 20/04/2022

Patricia Smith

Feefo Verified

4 years ago

What Patricia Smith said about Fluid Branding:

Excellent service, lovely products, excellent communications A+

Kala

Fluid Branding

4 years ago

Excellent review! Thanks for choosing Fluid.

Product reviews

Date of purchase: 12/04/2022

Simon Gray

Feefo Verified

4 years ago

What Simon Gray said about Fluid Branding:

Brilliant service and would recommend again

Kala

Fluid Branding

4 years ago

Thanks for choosing Fluid!

Product reviews

Date of purchase: 26/04/2022

Clare Leather -Day

Feefo Verified

Aberystwyth

4 years ago

What Clare Leather -Day said about Fluid Branding:

We couldn’t be happier with the product and absolutely fantastic service from beginning to end 😊

Kala

Fluid Branding

4 years ago

Fab review! Thank you.

Product reviews

Date of purchase: 08/04/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Fluid Branding Reviews

Orb I7 Round Key ChainMore reviews of this productView product websiteThey look great and well made

Duraglaze Balmoral Bone China PhotomugMore reviews of this productView product websiteOnly because I preferred the Windsor mug shape and size and when I saw the Virtual image I replied that yes that was perfect I thought that was enough to confirm that 72 ordered and in the bag one...Read more

Americano­­ Renew 350 ml Insulated Tumbler With Spill-Proof LidMore reviews of this productView product websiteSturdy and eco friendly. Luxury feel.

Polo ShirtMore reviews of this productView product websiteGreat quality, embroidery and colour as requested.

Russell Contrast Ultimate Stretch ShirtMore reviews of this productView product websiteShirts not as high quality as I expected for the price charged

24cm Black cocktail NapkinMore reviews of this productView product websiteI never received a product

Rectangle 50x75mm RC flexible fridge magnetMore reviews of this productView product websiteBecause everything from start to finish, everyone so helpful

Black Jive 2000 mAh Power BankMore reviews of this productView product websiteExcellent products, as specified

Hauser Tango Mechanical Pencil - plain stockMore reviews of this productView product websiteCustomer happy with product

Americano 350 ml Insulated Tumbler With GripMore reviews of this productView product websiteFantastic product , better than expected

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?