My item arrived faulty, I contacted the customer service department who have yet too reply.
Amber
Fiorelli
7 years ago
Thank you for taking the time to leave us some feedback on your new purchase. I sincerely apologise for the way in which this item arrived. I have checked the email system and responded providing a return form and Royal Mail returns label. In the meantime, I am going to raise a replacement for you today which should be with you tomorrow. I have also refunded the shipping cost for you on the order. Thank you for your patience, and again apologies.
I placed my order on Sunday afternoon, I received a text on Tuesday to say order had been shipped. I then received a text to say my order would be delivered on Wednesday. A fantastic service from...
We believe a Fiorelli handbag is not just an accessory, it’s the finishing touch to an outfit and a trusty companion to carry your essentials in style. Fusing fashion with function to elevate your everyday style is what we do.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We believe a Fiorelli handbag is not just an accessory, it’s the finishing touch to an outfit and a trusty companion to carry your essentials in style. Fusing fashion with function to elevate your everyday style is what we do.