Fiorelli is a non-leather accessories brand and we are proud to not use animal products.
Service
4.7
/5
Product
4.7
/5
5
4
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237
20
6
0
12
275
ratings over the past year
Fiorelli is no longer an active Feefo customer
Displaying all 17,894 reviews
Trusted Customer
7 years ago
I ordered a gift that was for a birthday. The item didn’t come by the delivery date, I contacted customers services and they said they’d get back to me with a tracking number and no one did
Amber
Fiorelli
7 years ago
Hi, thanks so much for your feedback. I really do apologise, I have just been in touch with the warehouse who dispatch the watches, and they are sending out a replacement item for you which should arrive on Monday. I have also refunded you for the shipping and apologise for the delay with this. Sincere apologies.
Date of purchase: 15/11/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Fiorelli:
****
Amber
Fiorelli
7 years ago
Hi, thanks for your feedback. I have checked the customer service emails and we dont seem to have received any emails from you. I will send an email to you now to see how we can assist you further. Many thanks!
We believe a Fiorelli handbag is not just an accessory, it’s the finishing touch to an outfit and a trusty companion to carry your essentials in style. Fusing fashion with function to elevate your everyday style is what we do.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We believe a Fiorelli handbag is not just an accessory, it’s the finishing touch to an outfit and a trusty companion to carry your essentials in style. Fusing fashion with function to elevate your everyday style is what we do.