Fiorelli Reviews

Great review, thank you so much! We are so glad to hear that you oved the quality of the products and the price points, as well as the speed of service. We are so grateful for your feedback!

Thank you so much for your brilliant review! We truly value all feedback and take on board all comments. We are so thrilled that you found the ordering process straight forward, and to hear that you wouldnt hesitate to order again has made our day! Thank you so much!

Thank you for taking the time to review our product, we appreciate all your comments. We will pass your product feedback onto our team for them to review for future collections.

We're thrilled to hear that you had such a positive experience with us. Making sure our customers are happy every step of the way is our top priority, so it's wonderful to know that you found our service excellent and our website user-friendly. Keeping you informed throughout the delivery process is something we strive for, and we're delighted that your order arrived promptly. We appreciate your support and hope to have the pleasure of serving you again in the future!

Thank you so much for your wonderful review! We're thrilled to hear that you're loving your new belt. . We appreciate your support and hope to have the pleasure of serving you again in the future!

Thank you so much for your lovely review! We're thrilled to hear that you're enjoying your Fiorelli handbag and that you had a positive experience with our service

We are sorry to hear this and we appreciate you taking the time to share your feedback. We sincerely apologise for the inconvenience you experienced with the unavailability of the item you desired to purchase. Occasionally situations arise where multiple customers place an order for the same item at the same time. This can unfortunately lead to the stock on the website not being updated immediately, therefore the item may show as available but when your order reaches our warehouse the item is not physically there, which means we cannot fulfil your order. We do always try and fulfil all orders where possible, a refund for the item price will be processed, if an item is short stock. We can see that our customer service team swiftly looked into this further, following a refund was issued as soon as the error occured. Will take your feedback into consideration to improve our service going forward.

Thank you so much for your lovely review! Making sure our customers are happy every step of the way is our top priority, so it's wonderful to know that you found our service excellent. Keeping you informed throughout the delivery process is something we strive for, and we're delighted that your order arrived promptly. We appreciate your support and hope to have the pleasure of serving you again in the future!