How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Express Shop Reviews | Customer Service Reviews for https://www.feefo.com/reviews/express-shop | Feefo

Displaying all 2,766 reviews

Trusted Customer

4 years ago

6 Dwarf Shrub Collection

More reviews of this product (3)View product website

When will I get the shrubs?

Millie

Express Shop

4 years ago

Hi, thank you for your review. I am very sorry to hear your order hasn't yet arrived. I have sent you an email to discuss this matter further. Kind regards, Elza

Date of purchase: 17/08/2021

Paul Weston

4 years ago

Air Hawk Pro (as Seen On Tv)

More reviews of this product (22)View product website

Can't rate it as I am still waiting for it.

John Constantine

Express Shop

4 years ago

The Air Hawk Pro is due to come back into stock at the end of this month. You will receive a conformation email as soon as the product is dispatched to you. Again, we do apologise for this delay. Many Thanks for you order.

Date of purchase: 16/08/2021

I Clegg

Isle of Man

4 years ago

Italian Designer Reading Glasses Megadeal! Strength +2.5 2 X Bright Blue 2 X Red

More reviews of this product (1)View product website

Excellent product, gives good protection & very good fit on my car.

Date of purchase: 16/08/2021

Jane Sanchez-perez

4 years ago

Anemone Collection X 6 (2 Of Each) Save £12

More reviews of this product (1)View product website

Strong plants, well packaged. Very happy with purchase.

Evie

Express Shop

4 years ago

Good morning, Many thanks for leaving this review of the Anemone plants that you have received. We hope that these thrive in your garden to provide a beautiful display. Kind regards Evie

Date of purchase: 15/08/2021

Trusted Customer

4 years ago

5 Diamond Azalea Collection - Half Price

More reviews of this product (40)View product website

Excellent quality healthy plants

Millie

Express Shop

4 years ago

Hi, thank you so much for leaving a 5* review. We are so happy to hear you are pleased with your purchase and our service. Enjoy! Kind regards, Elza

Date of purchase: 15/08/2021

Bryan James

4 years ago

4 Blueberry Collection

More reviews of this product (2)View product website

Still awaiting their arrival weeks later.

Millie

Express Shop

4 years ago

Hi Bryan, thank you for taking the time to leave a review. I am sorry to hear your order hasn't arrived. I have sent you an email to discuss this matter further. Looking forward to your response. Kind regards, Elza

Date of purchase: 15/08/2021

Stewart Procter

4 years ago

4 Blueberry Collection

More reviews of this product (2)View product website

Don't know as I said - I haven't got it yet. I will be applying for a full refund!

Millie

Express Shop

4 years ago

Hi Stewart, thank you for your review. I'm sorry to hear your order hasn't arrived yet, I have sent you an email to discuss this further. Looking forward to your response. Kind regards, Elza

Date of purchase: 14/08/2021

Joan Fisk

4 years ago

5 Diamond Azalea Collection - Half Price

More reviews of this product (40)View product website

Good size and shape and value for money

Millie

Express Shop

4 years ago

Hi Joan, thank you for your 5* review. We are so happy that you are satisfied with your order. Thank you for sharing and we hope you enjoy the plants! Kind regards, Elza

Date of purchase: 13/08/2021

Anne Bottom

4 years ago

Hellebore Orientalis Mix X 3

More reviews of this product (1)View product website

I’m not very knowledgeable about plants but the ones I purchased appeared fine on arrival & seem to be thriving so far.

Evie

Express Shop

4 years ago

Good morning, Thank you for leaving this review of the Hellebore plants that you have received. We hope that these thrive in your care to provide a beautiful display. Kind regards Evie

Date of purchase: 27/07/2021

Ashley

Newcastle

4 years ago

Alstroemeria Collection X 3

More reviews of this product (2)View product website

Good product poor service

Evie

Express Shop

4 years ago

Good afternoon, Thank you for leaving this review of the Alstroemeria plants that you have received. We hope that these flourish in your garden to provide a fabulous display. Kind regards Evie

Date of purchase: 03/08/2021

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo