How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Express Shop Reviews | Customer Service Reviews for https://www.feefo.com/reviews/express-shop | Feefo

Displaying all 2,766 reviews

Christine Trollope

4 years ago

Harmony Pearl Necklace

More reviews of this product (1)View product website

Item as described excellent value Thank you

Date of purchase: 05/10/2021

Tony Spiller

Newton Abbot

4 years ago

Hydrangea Annabelle

More reviews of this product (5)View product website

This looks a very healthy young plant and I'm very pleased with it.

Millie

Express Shop

4 years ago

Hi Tony, thank you very much for leaving a 5* review.We are delighted to hear you are happy with the Hydrangea and the service received. Thank you for shopping with us!Kind regards, Elza

Date of purchase: 10/10/2021

Linda Kinsella

4 years ago

Yawn Fitted Bed Sheet Double White

More reviews of this product (4)View product website

Great product has described fit's perfectly

John Constantine

Express Shop

4 years ago

We really appreciate your positive feedback and do hope that you continue to enjoy using your Yawn Air Bed. Thank You

Date of purchase: 12/10/2021

Susan Lockwood

4 years ago

5 Diamond Azalea Collection - Half Price

More reviews of this product (40)View product website

Not received plants eventhough told out for delivery on w8th October

Millie

Express Shop

4 years ago

Hi Susan, thank you for your review. I am sorry to hear your Azaleas have not arrived as expected. I notice you have been in touch with our customer care team and we have arranged replacements for you. The tracking information shows the new parcel should be delivered over the next 24-48 hours. Apologies for any inconvenience caused and if there is anything else we can help with, please don't hesitate to get in touch. Kind regards, Elza

Date of purchase: 08/10/2021

Snoopy Doyle

Widnes, Cheshire

4 years ago

5 Diamond Azalea Collection - Half Price

More reviews of this product (40)View product website

Arrivrd securely packaged in perfect condition

Millie

Express Shop

4 years ago

Hi Snoopy Doyle, thank you for your 5* review. We are very happy to hear you are satisfied with your order and hope you enjoy the Azaleas! Kind regards, Elza

Date of purchase: 08/10/2021

Trusted Customer

4 years ago

125 Iris Spring Flowering Collection

More reviews of this product (2)View product website

Clear packaging,excellent condition on arrival and well packaged.

15 Allium Superglobe Mixed

More reviews of this product (2)View product website

Will know come spring but packaged well and look in excellent condition.

Date of purchase: 06/10/2021

Pam Hammond

4 years ago

Floating Mop

More reviews of this product (3)View product website

Really good quality and good value for money

John Constantine

Express Shop

4 years ago

We really appreciate your positive feedback and do hope that you continue to enjoy using your Floating Mop. Thank You

Date of purchase: 05/10/2021

Trusted Customer

4 years ago

Magic Bullet Kitchen Express

More reviews of this product (1)View product website

Performs as expected very good quality

John Constantine

Express Shop

4 years ago

We really appreciate your positive feedback and do hope that you continue to enjoy using your Magic Bullet Kitchen Express!

Date of purchase: 04/10/2021

Trusted Customer

4 years ago

Redikettle Variable Temperature Digital Thermal Ke 1.2l Chrome

More reviews of this product (13)View product website

Heavy, not using it now. It made my wrist swell up and painful. Not recommended for the elderly, I'm afraid, sorry.

John Constantine

Express Shop

4 years ago

We really appreciate your feedback on this product. We are sorry to hear that this product was not suitable for you

Trusted Customer

4 years ago

I also experienced hot steam escaping, when holding down the handle to pour out the hot water, and this was most annoying while having trouble even lifting the kettle, because it is far too heavy. Then when you take off the lid, to fill the kettle again, there is water dripping from the lid that has to be wiped up. The steam collects there and makes water as it cools, of course, in the lid. The kettle is a good idea but is a bad design. I tried it for a week but not any more. I would not sell it on as other people would find the same faults. It will go to the electrical waste collection service run by our local council. In fact, the kettle should be removed from sale for being unsafe to use, by anyone, not just the elderly.

Date of purchase: 03/10/2021

Peter Rhodes

Halifax

4 years ago

5 Diamond Azalea Collection - Half Price