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Explore Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

1,066 out of 8,135 reviews

Past year

Trusted Customer

Feefo Verified

11 months ago

Great customer service. My travel agent had done the tour that I have booked and gave me insight into the physicality of what to expect

Date of purchase: 05/08/2025

Clair

Feefo Verified

Whitley Bay

11 months ago

What Clair said about Explore:

Very helpful

The staff member that felt with our enquiry was both helpful and knowledgeable about the trip and the flights and was able to answer all the questions posed .

Date of purchase: 04/08/2025

Claire

Feefo Verified

London

11 months ago

What Claire said about Explore:

Easy, friendly, efficient, fast

Mandy was incredibly friendly, efficient and knowledgeable. I felt that I wasn't just another person she had on the phone but someone who she wanted to feel engaged and excited about the trip.

Date of purchase: 04/08/2025

Vanessa

Feefo Verified

Luton

11 months ago

What Vanessa said about Explore:

Excellent customer service

Staff were very efficient and helpful Discussed some options on flights and got back to me within a few days but held my places on the tour. All information was quickly emailed to me.

Date of purchase: 04/08/2025

Elsa

Feefo Verified

11 months ago

What Elsa said about Explore:

Great service

User friendly website, quick response to questions and concerns.

Date of purchase: 29/07/2025

Sylvia

Feefo Verified

Nottingham

11 months ago

What Sylvia said about Explore:

Good job we knew what we wanted.

Booking made successfully. It helps a lot if you know which flights you actually want before phoning as the person really didn't seem to have broad knowledge. Then a mistake was made with the...

Date of purchase: 28/07/2025

Christopher

Feefo Verified

Bradford

11 months ago

What Christopher said about Explore:

Excellent service

Good personal contact.

Date of purchase: 28/07/2025

Trusted Customer

Feefo Verified

11 months ago

Friendly and efficient.

Karen Smith was very normal and very helpful in booking my tour, plus extra accommodation and private transfer, as well as flights. Karen’s email with all the details came through almost immediately.

Date of purchase: 02/08/2025

Gwen

Feefo Verified

Sydney, Australia

11 months ago

What Gwen said about Explore:

Prompt response to booking request

Easy to make booking. Prompt confirmation of my booking and offer to cost extra accommodation and airport transfer.

Date of purchase: 21/07/2025

Julia

Feefo Verified

11 months ago

What Julia said about Explore:

Very helpful

Wendy Meschario helped me with ginding the best flights

Date of purchase: 25/07/2025

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