How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia UK Reviews

https://www.expedia.co.uk/?brandcid=UK.FEEFO.HEADER

Rated

Excellent

The award winning, Expedia.co.uk is the largest online travel provider for the UK, serving millions of travellers every year.

Service

4.2

/5

5

4

3

2

1

3,286

963

316

169

530

5,264

ratings over the past year

5,206 out of 431,529 reviews

Time:

Past year

JB

Justine Beardsley

7 months ago

Date of purchase: 22/10/2024

What Justine Beardsley said about Expedia UK:

Didn't send info to hotel. Paid twice for my room. No refund

0

See full customer review

Trusted Customer

7 months ago

Date of purchase: 31/10/2024

Straightforward booking

Would use Expedia again

0

See full customer review

CM

Chloe Marsh

7 months ago

Date of purchase: 03/07/2024

What Chloe Marsh said about Expedia UK:

Would never use again

My outgoing flight was cancelled and I was not notified

1

See full customer review

Trusted Customer

7 months ago

Date of purchase: 20/10/2024

Cancelled by Expedia - still waiting for refund!

Extremely poor. Airline tickets cancelled BY Exepdia two days after booking and I am still waiting, nearly one month later, for my refund. I waited this long before completing this review as I...

Read all

0

See full customer review

MD

Marcos Demba

7 months ago

Date of purchase: 20/10/2024

What Marcos Demba said about Expedia UK:

Good customer service

Very good customer care

0

See full customer review

Trusted Customer

7 months ago

Date of purchase: 28/10/2024

Fantastic service

It's so easy to use and there's always a benefit compared to not using it. I've used them for several bookings (group, conference, holiday, out of town shirt trips) now and happy that I never had any...

Read all

0

See full customer review

PL

Paul Lee

North Shields

7 months ago

Date of purchase: 22/10/2024

What Paul Lee said about Expedia UK:

Great and easy to use for Travel.

For me,Easy to use, Always get a good price, Plenty of choices of flights and hotels.

0

See full customer review

Trusted Customer

7 months ago

Date of purchase: 23/10/2024

Deceptively let me book an illegible service & will not refund their error

Let us book a rental car for someone with all the correct details, and when calling ON THE DAY about collecting the car, was told we were unable to collect it due to being below minimum ahe, even...

Read all

0

See full customer review

Trusted Customer

7 months ago

Date of purchase: 31/10/2024

Quick easy booking, useful and simple phone wallet download, relevant information provided, everything excellent and as expected

0

See full customer review

CT

CustomerRuss Tiwnsend

7 months ago

Date of purchase: 29/10/2024

What CustomerRuss Tiwnsend said about Expedia UK:

Easy to use

0

See full customer review

Not received a review invite?

About Expedia UK

Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent

Read all

020 3788 0445

The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom