Harry Potter Studio Tour from London

Dear guest, Thank you for your helpful feedback. We appreciate your tip about arriving early to ensure a smooth start and timely return, especially given the full day and tight schedule. Your advice will be valuable for future travellers. We hope to welcome you on another Evan Evans tour soon. Warm regards, The Evan Evans team

Dear Hannah, Thank you for your feedback and for highlighting the magic of the attraction itself—it really is a must-see for Potterheads! We’re sorry to hear that your experience with Evan Evans did not meet your expectations. We appreciate your perspective on alternative travel options and understand that some guests may prefer different ways to visit the site. Your comments are important to us and will be considered as we continue to improve our services. Thank you again for sharing your thoughts, and we hope to have the opportunity to provide a better experience on a future tour. Warm regards, The Evan Evans team

Dear Guest, Thank you for sharing your feedback. We’re glad to hear you enjoyed the tour overall and that Martin provided a wonderful experience. However, we sincerely apologise for the discomfort caused by the air conditioning not being turned on before boarding—it’s certainly not the standard we aim to uphold. We also regret the delay at the start of the tour and understand how frustrating it must have been to wait on a hot bus. Thank you again for your honest comments; they help us improve. We hope to have the opportunity to provide you with a smoother experience on a future Evan Evans tour. Warm regards, The Evan Evans team

Dear Frank, Thank you for your kind words. We’re delighted to hear you found the tour interesting and well organised. We hope to welcome you on another Evan Evans tour soon. Warm regards, The Evan Evans team

Dear Karine, Thank you very much for your honest and detailed feedback. We’re pleased to hear that you found the tour well organised, with clear communication and smooth departures. It’s also great to know that our driver’s handling of the return timing felt fair and appreciated—timeliness and clear instructions are things we take seriously. That said, we’re genuinely sorry to hear that the advertised Wi-Fi and charging outlets were not working during your journey. We understand how disappointing it can be when promised features aren’t delivered, and we appreciate you bringing this to our attention. We will be reviewing this with our coach provider to ensure that expectations align with what is available on board. Thank you once again for your constructive comments and for travelling with Evan Evans. We’re glad to know you were ultimately happy with your experience, and we hope to welcome you again on another tour in the future. Warm regards, The Evan Evans Team

Dear Guest, Thank you for your lovely feedback. We're so pleased to hear the tour's convenient departure point worked well with your stay near Victoria. It's wonderful to know you'd both recommend and travel with us again—we truly appreciate it! We hope to welcome you back on another tour soon. Best wishes, Evan Evans Tours