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Edinburgh - The Royal City with Castle & Tour (First Class)

ratings

over the past year

Displaying all 4 reviews

Tammy Stanley

2 years ago

Date of purchase: 03/10/2022

Edinburgh - The Royal City with Castle & Tour (First Class)

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Tour was canceled by the company, yet I had to request a refund, which was a very difficult and frustrating process.

Operations Team

Evan Evans Tours

2 years ago

Dear Tammy, We are sorry you had such an issue with us. We would love to make things right for you so if you have not yet received a refund please email us at reservation@evanevanstours.co.uk and we will ensure your refund is issued. Best regards, Evan Evans Team

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Trusted Customer

2 years ago

Date of purchase: 03/09/2022

Edinburgh - The Royal City with Castle & Tour (First Class)

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Terrible! No response to my complaints.

Operations Team

Evan Evans Tours

2 years ago

Dear Guest, Thank you for providing us with feedback. We apologize that your experience failed to meet your expectations. As a whole, our company strives to provide our customers with the best experience possible. Please know that your experience is not normal, and we have taken steps to ensure that no other customers have the same issue. We are sorry for the delay in getting back to you, but due to the Queen's passing, our email volume has exponentially increased in the past few days. We will be in touch shortly with regards to your refund request. Sending you our best wishes, Evan Evans Team

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Trusted Customer

9 years ago

Date of purchase: 26/09/2015

Edinburgh - The Royal City with Castle & Tour (First Class)

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My son and his girlfriend will be visiting the UK over Christmas 2016 and plan to visit Edinburgh as well. I will be recommending Evan Evans tours to them.

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Trusted Customer

9 years ago

Date of purchase: 13/09/2015

Edinburgh - The Royal City with Castle & Tour (First Class)

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Train was delayed by more than an hour, which limited our time in Edinburgh. I went to Evan Evans tour office and was assisted by Joanne Fitzpatrick, who was supposed to turn in my request for refund...

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About Evan Evans Tours

Evan Evans Tours provides unforgettable journeys and experiences to Britain’s most iconic locations. Journey deep into the heart of Britain’s incredible history and culture on a guided tour with London’s longest-running tour operator. With over 80 years of experience, we have proudly been showing visitors our country since 1933. All our tours are operated to the highest quality and safety standards, on air-conditioned luxury coaches and escorted by professional guides whose wealth of knowledge and experience will ensure that your day out will be one to remember. Our wide range of tours ensures there is something for everyone, not just the first-time visitor: from majestic London Tours to the mysteries of Stonehenge and awe-inspiring Cathedrals and Castles.

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020 7932 8385

258 Vauxhall Bridge Road, London, Greater London, SW1V 1BS, United Kingdom